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adobe flash games crashing browser


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nadtribble nadtribble is offline
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20-Jun-2010, 12:31 AM #1
adobe flash games crashing browser
Hello. Just wondering if anyone else was having problems with the latest adobe flash update. When I play certain games like zynga poker, and other facebook games it freezes my browzer(chrome) If I'm using firefox or ie it shuts the computer off. It also does that when my kids are playing there flash games(from reflexive arcade). i'm using windowsXP sp3. have tried searching for virus's and malware, but computers clean. any ideas?
thanx nad
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nadtribble nadtribble is offline
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20-Jun-2010, 09:53 PM #2
is anybody else having this problem with flash player, or am i the only one.
any help please
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nadtribble nadtribble is offline
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21-Jun-2010, 08:38 AM #3
nobody wants to help?
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21-Jun-2010, 05:26 PM #4
I'm sure that somebody would help if anyone that read your post was having your problem. I haven't had problems but, since I don't play online games (I'm old and slow, like my dialup connection), that's not surprising,

It's possible that the onset of your problem and the Flash upgrade are a coincidence but you could try working your way through the Adobe Troubleshooter in case it helps; http://kb2.adobe.com/cps/191/tn_19166.html

[Note that the troubleshooter recommends using the Adobe uninstaller and that will remove the Flash plugin from every browser you have, so you will have to reinstall both the IE Active X one and the non Active X one for Firefox].
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21-Jun-2010, 09:46 PM #5
I've tried all that maybe there is a program in my computer that is causing the conflict here is my hijackthis log


Logfile of HijackThis v1.99.1
Scan saved at 7:44:58 PM, on 6/21/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\WINDOWS\Explorer.EXE
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Lexmark 1200 Series\lxczbmgr.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Lexmark 1200 Series\lxczbmon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\HP_Owner.DAN\Local Settings\Application Data\TheWeatherNetwork\WeatherEye\WeatherEye.exe
C:\Program Files\MSN Toolbar\Platform\4.0.0379.0\mswinext.exe
C:\Documents and Settings\HP_Owner.DAN\Local Settings\Application Data\Google\Update\1.2.183.29\GoogleCrashHandler.exe
C:\WINDOWS\system32\WISPTIS.EXE
C:\Documents and Settings\HP_Owner.DAN\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\HP_Owner.DAN\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.shaw.ca/start/enCA/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Zynga Toolbar - {7b13ec3e-999a-4b70-b9cb-2617b8323822} - C:\Program Files\Zynga\tbZyng.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: MSN Toolbar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN Toolbar\Platform\4.0.0379.0\npwinext.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
O3 - Toolbar: MSN Toolbar - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\MSN Toolbar\Platform\4.0.0379.0\npwinext.dll
O4 - HKLM\..\Run: [HPHUPD06] c:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Lexmark 1200 Series] "C:\Program Files\Lexmark 1200 Series\lxczbmgr.exe"
O4 - HKLM\..\Run: [MSN Toolbar] "C:\Program Files\MSN Toolbar\Platform\4.0.0379.0\mswinext.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WeatherEye] C:\Documents and Settings\HP_Owner.DAN\Local Settings\Application Data\TheWeatherNetwork\WeatherEye\WeatherEye.exe
O8 - Extra context menu item: Add To HP Organize... - C:\PROGRA~1\HEWLET~1\HPORGA~1\bin\core.hp.main\SendTo.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {88DD90B6-C770-4CFF-B7A4-3AFD16BB8824} (Crystal Reports Print Control 12.0) - http://mat.scs.sk.ca/aspnet_client/s...intControl.cab
O16 - DPF: {BEA7310D-06C4-4339-A784-DC3804819809} (Photo Upload Plugin Class) - http://www.walmartphotocentre.ca/upl...eX_Control.cab
O16 - DPF: {C42B23DF-334C-4AD0-9AB4-91FF53D04239} (AbImporter Class) - file:///C:/Documents%20and%20Settings/HP_Owner.DAN/Application%20Data/Smilebox/OzDesktopImporter.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom Class) - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: intu-qt2009 - {03947252-2355-4E9B-B446-8CCC75C43370} - C:\Program Files\QuickTax 2009\ic2009pp.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Unknown owner - C:\Program Files\Java\jre6\bin\jqs.exe" -service -config "C:\Program Files\Java\jre6\lib\deploy\jqs\jqs.conf (file missing)
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: PC Tools Startup and Shutdown Monitor service (PCToolsSSDMonitorSvc) - PC Tools - C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe

hope this helps
nad
TOGG's Avatar
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22-Jun-2010, 12:32 PM #6
I'm not qualified to interpret HJT logs. Someone else may be able to help, although you'd probably have to post a scan from the latest HJT version, which is 2.0.4.

I seem to remember reading that some toolbars can incorporate popup blockers which may interfere with Flash content, as can some other so called 'security' programs. Have you tried playing your games in Safe Mode?
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22-Jun-2010, 06:13 PM #7
I Would recommend uninstalling and re-installing adobe flash. based on your HiJackThis Log, you don't appear to have any obvious malware infections, although you do have some unnecessary startup files that could stand to get cleaned up. The easiest way to do that would be to download CCleaner, then go to Tools>Startup- then clean out the stuff that's not needed for bootup (MSN Toolbar,SunJavaupdates, AGRSMMSG, mswinext. I'm not sure what a few of the items are, nothing i've come across before, but remove the ones I recommended for faster boot time and possible increased performance.
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nadtribble nadtribble is offline
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23-Jun-2010, 12:58 AM #8
I've tried uninstalling and reinstalling is safe mode. and removed those startup items(thanks) but chrome still crashes. I'm getting fed up
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nadtribble nadtribble is offline
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24-Jun-2010, 12:19 AM #9
i've noticed tonight that when i'm playing facebook flash games(zynga poker) that my CPU usage spikes to 100% (chrome browser). thought chrome didn't use that much resource, but it also does it on firefox as well.
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25-Jun-2010, 03:27 PM #10
I'm having issues for the past 3 days with Zynga games on Facebook (primarily Cafe World and Frontierville) also. They either won't load at all or load and then have to keep retrying but they never load fully or work anymore. The error message I keep getting is "Adobe Flash plugin has crashed". I've uninstalled and reinstalled Adobe, installed all updates, rebooted, etc etc. I'm at my wits end and it's really starting to p*ss me off.
I use Firefox and Windows XP. I don't know anything about the Google chrome, I don't think (or know if )I'm using it.
Can anyone please help? Thanks!
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nadtribble nadtribble is offline
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25-Jun-2010, 05:53 PM #11
see, its not only me.
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25-Jun-2010, 05:56 PM #12
I finally fixed it by downloading google chrome. Now they work better then ever. I have no idea how or why but they do!
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SilverSurf SilverSurf is offline
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25-Jun-2010, 06:54 PM #13
Hello All

Well a strange thing happened today, when I started my PC there was an Adobe screen inviting me to update to version 11. Being the suspicious type I ignored this and went to Adobe's website where it appears the latest version is 10.1 ?????

Regards SillverSurf
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26-Jun-2010, 04:28 PM #14
nadtribble,

Do you have the latest version of Chrome? According to this story it's recently been updated to work with the latest Flash version; http://www.h-online.com/security/new...t-1029314.html
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27-Jun-2010, 10:07 AM #15
So obviously it is adobe's problem and not my computer's. Cause firefox just did a similar update. I just wish these companies would admit their flaws and not blame it on everyone else's computer.
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