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Strange computer crash

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specd822's Avatar
Junior Member with 2 posts.
 
Join Date: Aug 2010
21-Aug-2010, 10:15 PM #1
Question Strange computer crash
Hello all,

I have this weird issue with my Windows XP. Whenever I attempt to run a full system scan (using avg, avira or any other virus scan) I find that the scan stops abruptly. It does not scan all the files, however it says that the scan has completed. After this happens, I find that the desktop icons' names are not there any more, even the ones on my taskbar, I find that my Start Menu icon has the windows logo but no "Start" word beside it. If I try to open the start menu I find that the names of the stuff there (All Programs, Control Panel, .... ) have all disappeared. If I open any window like my computer, I find a lot of "black" color in the window everywhere and also wit missing icons' names. I end up by restarting the machine and then everything goes back to normal. The thing is I can not run a virus scan ! I tried running the virus scan in Safe Mode but still I get the same problem, I really don't know what it is, I am sensing that maybe it is a memory issue or so, but I really can't tell for sure.

I am running Windows Xp SP3, my machine specs: Intel Core 2 Duo CPU, E7300 @ 2.66 GHz, 3.25 GB RAM. I don't know whether this would be enough or not, but I really need some help with this issue ! I will try to attach some screen-shots of my screen after the scan, I am really not sure whether paint will work or not, but I can try to do so, and attach the screen-shots in the next post !

Thanks a lot guys for the help and support !
specd822's Avatar
Junior Member with 2 posts.
 
Join Date: Aug 2010
02-Sep-2010, 10:34 PM #2
Any Clue, anyone ?
allheart55's Avatar
Computer Specs
Senior Member with 2,218 posts.
 
Join Date: Jun 2007
Location: Pa.
Experience: Enough To Know Better
02-Sep-2010, 10:51 PM #3
It sounds like you have a malware issue. Click on the link below and follow the instructions
carefully before you post the results.
Malware Removal Help Please be patient while waiting for a malware specialist to assist you.
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