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Computer keeps looping.


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luchy07's Avatar
luchy07 luchy07 is offline
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07-Nov-2010, 04:59 PM #1
Computer keeps looping.
Hi guys. Really hope someone can help. My computer, one day, all of a sudden restarted and now it keeps going in a loop. Now it won't even get to the Windows Logo screen. I turn my laptop on and just after the part where it says "press F2 to enter setup, I get a message saying "A disk read error occurred, Press Ctrl+Alt+Del to restart". When I do this, it shuts down and goes through this process over and over again. I can't even get into the hard drive to perform any fixes. HELP!!
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08-Nov-2010, 04:44 AM #2
Hi luchy07
First of all WELCOME TO THE TECHGUY!

Do you have a bootable OS disk? If it is try reinstalling, as the first step of the solution. Then please come back and let us know what happened.
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luchy07 luchy07 is offline
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08-Nov-2010, 07:47 AM #3
Hi Sepala,

Firstly, thanks for the welcome!

Unfortunately, no, I don't have a OS disk so that's a non-starter i'm afraid. I bought a magazine that had a cover disk saying it was a bootable disk for problems like mine. Again, this didn't seem to help.
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09-Nov-2010, 12:29 AM #4
First of all sorry for the late reply.

Then it can be a result of disk failure(HD is dying), or because of bad sectors. According to my knowledge this kind of thing can happen when the power supply is insufficient. Please have a look at this google search link, there are lots of answers to questions which are same as yours. Scroll down a bit and you will find questions posted in TechGuy also.

http://www.google.lk/#hl=en&source=h...bcc922f983c9e5
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luchy07 luchy07 is offline
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12-Nov-2010, 08:01 PM #5
No problem about the late reply.

I think you're right about the HD dying. I'll check out the link. Thanks for your help!
sepala's Avatar
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13-Nov-2010, 06:54 AM #6
You are welcome...Make sure to check your power supply and hard disk.
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gordon6971 gordon6971 is offline
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13-Nov-2010, 02:55 PM #7
Are you able to press F2 and enter Setup? If so, I recall that you can change the setting (uncheck the box or change it from yes to no) that tells the OS to reboot after an error. This can cause an endless loop. I don't recall the exact location for this setting, but you will find it, if F2 works.
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Sarathalina Sarathalina is offline
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13-Nov-2010, 04:56 PM #8
What OS do you have, I dont think you told us that info in your first post. Also, do you have HP, DELL, ect,...?

Try pressing F2 as soon as your system restarts, and do a complete system restore, I think that might be the only way your going to get your computer working again.

Also, if you can not locate your system restore disks, then log onto whatever site your computer is made from be it, HP or Dell, they will have available for you those same restore disks that you need but, It may cost you about 19 or 20 dollars if you are out of warranty. If you cant find them on the site then just give that company a call and talk to one of the techs, they will help you get what you need.

Hope this helps,
Sarathalina
"The cool mom tech"

Last edited by Sarathalina; 13-Nov-2010 at 05:06 PM..
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