[Macboatmaster]

Advanced System Optimizer: Useful for defragging the disc

A far better one, although wait for Phantom010 or Flavalllee to confirm is
Ausologics
http://www.auslogics.com/en/software/disk-defrag/

[Phantom010]

I do agree with Mac on Auslogics. However, I only defrag once or twice a year and find the Windows built-in defragger quite adequate.

[rincewindwiz]

OK so start up time much quicker.
Approx 15 secs to password screen and only 5 secs from password to normal screen.
But Word is not so goo
0 Start
5 Splash screen
25 to basic frame
60 to blank page
65 to menu on RH side

I have to do dinner for a while. I'll be back in about 90 minutes
Thanks for your help to date.

[Phantom010]

When you get back, please post an updated HijackThis report in your next reply.

[flavallee]

I personally don't use a third-party firewall or third-party defragmenter. The Windows built-in ones do fine for me.

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[rincewindwiz]

OK so back from dinner.
Rebooted
Boot times are just fine but Word remains a problem
4 sec Splash
7 sec initial word Frame
40 sec blank page
45 sec rh menu.
Which is pretty much where we came in.

Any ideas about this word problem?
(Excel did the full load in 25 sec (cf 45). But of this 25 secs is waiting for the blank spreadsheet to load)

[Phantom010]

Try rechecking the following entry in msconfig > Startup:

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

[rincewindwiz]

Yes. Did that and the Word imes are back pretty much what they were at the start. (15 sec for page to appear; 25-30 sec for total load process).
As a comparison (and I know the Tecra M5 is more pwoerful 2*2.3GHz v 1*2.2Ghz) but the total load process is 4sec and there are no discernable stages; certainly no equivalent to the 15 sec gap)
I guess its uninstall and reinstall Office next and hope that it all goes away?

[Phantom010]

I'd sure like to see a new HijackThis log to know where we're at now.

[rincewindwiz]

Guys
Thanks for all the help.
the offending PC has had to go home now (the owner needs to use it tomorrow). I'll have another go at it in a day or so. I'll do a Hijack log, reinstall office from scratch and post the results + timings

[rincewindwiz]

OK
So the problem is solved.

The Word problem arose because of some addin that Visage eXpert PDF writer had added into Word. The owner 'forgot' that they had installed this application right around the time the problem started!!

I have no idea what the addin was doing that could extend the word start up times so much but once removed, the total startup time reduced to around 8 secs

I have no doubt that the other changes made as a result of your assistance have added to the overall responsiveness of the PC and for that, thank you.