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Feb 7, 2018
Aug 6, 2007
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brainwave89 was last seen:
Feb 7, 2018
    1. cdavis33
      I ended up getting ahold of our vendor and they had the solution.
      Under Printer Properties, Ports, Configure Port, Uncheck the SNMP Status Enabled and that fixed it. So, I don't know if that's what you found, but I suggest adding the solution to the thread. Thanks again.
    2. cdavis33
      Excuse me, but I saw your thread about the Sharp printer being offline. You didn't post the solution. I have one user that was able to printer to a Sharp MX-4501 on Friday but Monday it now says offline.
      I uninstalled it, reinstalled it, removed the port, added the port, tried going through the IP address and the printer name,restarted the computer, restarted the printer, logged in as a different user, and still it says offline. I checked with the permissions thing but I don't really see how that would matter since it worked last week and no permissions have been changed since then. The other 8 users in the department can use it just fine. Any and all help is greatly appreciated.

      I just joined this forum for this answer so, if you could email me at [email protected] I would really appreciate it. Thank you very much.
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