Recent content by crsaj

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    Printer encryption

    I would like to thank everyone for all the help. I'm not 100% sure what I did but I'm now able to print wirelessly from both my laptop and cell phone. One of my initial problems was I was trying to tie in to the router and not my Mesh. I'm also thinking that by turning off the printer and...
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    Printer encryption

    Finally I believe I've conquered the wireless network problem so that I can print wirelessly from my Laptop to my printer. However the encryption issue is still not resolved so I still cannot print for my cell phone or other devices to my printer.. when I try my phone says encryption error...
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    Printer encryption

    I will try that but it should be configured correctly since I use to be able to print from phone. Will this solve the encryption issue
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    Printer encryption

    My cell phone keeps saying the printer is not encrypted. I have no idea how to encrypt it. That was my original issue as headlined.
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    Printer encryption

    I tried adding a new printer but it couldn't find my printer. I may be out of luck
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    Printer encryption

    In HP smart app did you choose set up a new printer
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    Printer encryption

    Sorry but I'm in the window store and searched for hp envy 4500. No results. What should I search for
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    Printer encryption

    Do you have a link to the Windows store. All I'm seeing is the HP site
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    Printer encryption

    I do not see my issue: "Changing from a USB printer connection to a wireless connection"
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    Printer encryption

    I'm not too advanced with computers. I can't get any where on that site.. Can someone walk me through this?
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    Printer encryption

    I'm having trouble moving forward with the windows solution. After hitting start and typing in the printer name and model all I get is a list of printer websites. I have not been able to find the navigation window. Where am I going wrong,?
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    Printer encryption

    Following the Windows video I can not get to the HP naviigation only ADs
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    Printer encryption

    If I change to a wireless connection following the video and it doesn't work can I just reconnect printer with USB and print as before the change?
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    Printer encryption

    No only with USB connection and can no longer print from cell phone Samsung Galaxy 9.
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    Printer encryption

    Yes as long as I'm connected with USB
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