Recent content by Grayrail

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    HP 6600 Printer Will not Scan, Can't See Laptop

    My HP Officejet 6600 printer/scanner will not scan to my HP laptop since I switched from Windows 7 to Windows 10. When I press the scan button on the printer, the display says no computer is found. The connection is wireless; the printer has no port for a wired connection. The process worked...
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    Movie Maker Plays Black Screen After Windows 7 Update

    RT, You’re correct, there is no error message, just a black screen. Thanks for the suggestions for alternate software. I still have the source MP4 files so I can recreate the portions I want to keep with some other tool; apparently it's not possible to save the MM files into some other...
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    Movie Maker Plays Black Screen After Windows 7 Update

    A few weeks ago I used Movie Maker to edit some MP4’s. Everything worked; I could view the edited MM files with no problems. Now, those same files display a black screen when played. Today, I made a test MM from one of the MP4’s. It works perfectly. Windows recently updated. Could that be...
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    VLC 3.0.3 will not convert VTS to MP4

    I have a DVD with VTS files of old home movies - no sound, subtitles or other features, just 30 minutes of video. I downloaded VLC 3.0.3 and attempted to convert to MP4 and save the file on my PC. The process took some time as the converter moved from time 0:00 to time 30:11. The result...
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    YouTube Only SHOWS on TOP 20% of Screen

    This one was really simple, and somewhat stupid. I thought my pinch-zoom on the touchpad was disabled. It wasn't and I apparently zoomed out inadvertently. Thanks for responding. G.
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    YouTube Only SHOWS on TOP 20% of Screen

    You Tube suddenly will not use the entire screen. The video occupies the top (approximately) 20% of the screen. The rest of the screen is the usual menu of related videos, oriented vertically under the video instead of on the right hand side. This is not a problem switching between full...
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    Outlook 2016 Is Not Receiving Messages

    I won't be able to address this for about 10 days. I will respond around April 25. Thanks again. Grayrail
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    Outlook 2016 Is Not Receiving Messages

    Yes, it does. Only problem is on the PC.
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    Outlook 2016 Is Not Receiving Messages

    The tablet is a Verizon 4G, running Comcast's Xfinity Connect App for Email.
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    Outlook 2016 Is Not Receiving Messages

    Outlook 2016 test messages work OK IMAP.comcast.net SMTP.comcast.net Incoming port 993 with SSL Outgoing port 25 with TSL (differs from your spec) I can't find authentication setting. Sent a test message today. It came through immediately, along with messages from the last 8 days. I...
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    Outlook 2016 Is Not Receiving Messages

    Ran scannow, found no integrity violations. Grayrail
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    Outlook 2016 Is Not Receiving Messages

    ==== I tried to run Scannow, could not because I am not recognized as the administrator. I checked my account, and I am the admin (and sole user) of this Homegroup PC. In other words, I login as Admin but cannot run Scannow because I am not recognized as Admin. I tried to run as Admin but once...
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    Outlook 2016 Is Not Receiving Messages

    No, it's not working. No messages received in Outlook since March 31. Over 100 views and no solution. What should I do?
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    Outlook 2016 Is Not Receiving Messages

    No, it's not working. A message sent from another PC 14 hours ago has not shown up in Outlook. The one message that did come through was an anomaly. Does anyone have another idea? Grayrail.
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    Outlook 2016 Is Not Receiving Messages

    Just sent another test message. It showed up immediately in Outlook. Did I just get lucky and send at the right time or is something else going on???
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