Hello Hugh; I fixed my HP problem! I went to HP support and there was a download, Utility Diagnostic, downloaded and ran it. It said my printer was not my default , even tho at Printers & devices it was default. It asked if it should "fix" it, I said yes,fixed! HP actually has caused TWO problems for me, with their "routine" downloads. First time it knocked out Wireless connection between PC and printer, I could still print but the PC did not recognize printer! Had to connect a USB cable to my "wireless" printer to fix their damage. This latest problem happened after another "routine" download, printer worked perfectly before that. Their download changed default printer, and as I said the two printer icons both said Printer/Fax. But A-ok now, I wanted you to know to assist others. Thanks again! Steve F.