Recent content by kevyboyo

  1. K

    Help removing PUPs and PUMs

    Thanks, I managed to delete the threats in the quarantine in MalwareBytes. I have ran a scan in FRST and attached the 2 scan results logs. Do you think I need to replace the battery in the laptop? Kevin
  2. K

    Help removing PUPs and PUMs

    Thanks, I have run the FRST fix you sent me and attached the fixlog.txt to this post. I found that the FRST tool, Malwarebytes and Edge browser apps we not responding. It's slow to load up icons on the desktop when you first boot up the laptop too but I will need to use the laptop a bit more...
  3. K

    Help removing PUPs and PUMs

    Hi iMacG3, I have checked and I do not have a proxy setup in Firefox as it is set to 'No proxy'. Please can you let me know if the Free version of MalwareBytes will remove all the threats? I have ran through these fixes and scans and attached the 3 required logs to this post. Thanks, Kevin
  4. K

    Help removing PUPs and PUMs

    Hi iMacg3, Thanks for getting in touch. Please find the 2 FRST logs attached as pasting both logs into this post contained to many characters: - Kevin
  5. K

    Help removing PUPs and PUMs

    I think I may have a problem with the battery on this laptop losing charge rapidly too. Please see 'powercfg /batteryreport' and 'powercfg /energy' results below. You will see from the energy report that it found 17 errors and 9 warnings. It also seems to have some emojis too :) : - Battery...
  6. K

    Help removing PUPs and PUMs

    Hi, I hope you can help. I have a laptop that's running a bit slow on startup and in general. I think this is partly because it has various PUPs, PUMs and this 'Win32/Toolbar.Visicom.C' and other toolbars and search tools. I hope you could help me remove them all? I ran a MalwareBytes AM scan...
  7. K

    Trojan.Gen.2 virus

    Why is no one replying to this post?
  8. K

    Trojan.Gen.2 virus

    Please can I get a reply to this post? Thanks, Kevin
  9. K

    Trojan.Gen.2 virus

    Please can I get a reply to this post? Thanks, Kevin
  10. K

    Trojan.Gen.2 virus

    GMER 2.1.19163 - http://www.gmer.net Rootkit scan 2013-07-01 23:34:29 Windows 5.1.2600 Service Pack 3 \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3 Hitachi_HTS721010G9SA00 rev.MCZOC10H 93.16GB Running: 0iqmg316.exe; Driver: C:\DOCUME~1\Lorna\LOCALS~1\Temp\uxtdapob.sys ---- System -...
  11. K

    Trojan.Gen.2 virus

    Hi, I am running Symantic AntiVirus 10 on this laptop but it appears to have found the Trojan.Gen.2 virus but I can't repair it or remove it from quarenteen. I upgraded to the latest virus definition files. The laptop is generally very slow. It is slow to boot up, login, open program windows...
  12. K

    Slow Acer Aspire 5742 laptop

    MSConfig Startup items: - MyWinLocker Realtek HD Audio Manager Synaptics pointing device driver Acer Power Management Microsoft SecurityClient LXCYCATS Intel(R) Common User Interface Intel(R) Common User Interface Intel(R) Common User Interface Google Toolbar notifier Facebook Update Skype...
  13. K

    Slow Acer Aspire 5742 laptop

    Update for Microsoft Office 2007 (KB2508958) Acer Backup Manager Acer Crystal Eye webcam Acer ePower Management Acer eRecovery Management Acer Registration Acer ScreenSaver Acer Updater Acrobat.com Adobe AIR Adobe AIR Adobe Flash Player 11 ActiveX Adobe Reader XI (11.0.02) Backup Manager Basic...
  14. K

    Slow Acer Aspire 5742 laptop

    The Eset online scan found No Threats, it took 1 hr 12 mins, and the log file shows: - [email protected] as CAB hook log: OnlineScanner64.ocx - registred OK OnlineScanner.ocx - registred OK
  15. K

    Slow Acer Aspire 5742 laptop

    I did not need to reboot laptop after runnning the SuperAntiSpyware scan because I think it just found cookies but I did anyway. I upgraded Adobe Flash Player and Acrobat Reader as you advised. Thanks for your help
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