Recent content by Ladysmith94

  1. L

    New virus/ malware

    No, we are good. The computer is functioning very smoothly. I will have my husband read the security steps you gave Thank you so much.
  2. L

    New virus/ malware

    # Run at 6/9/2020 12:31:29 PM # KpRm (Kernel-panik) version 2.8 # Website https://kernel-panik.me/tool/kprm/ # Run by smitt from C:\Users\smitt\Downloads # Computer Name: SMITTYDENNEW # OS: Windows 10 X64 (18363) # Number of passes: 1 - Checked options - ~ Registry Backup ~ Delete...
  3. L

    New virus/ malware

    Fix result of Farbar Recovery Scan Tool (x64) Version: 06-06-2020 Ran by smitt (09-06-2020 10:17:06) Run:2 Running from C:\Users\smitt\Desktop\TechSupport Guy Loaded Profiles: smitt Boot Mode: Normal ============================================== fixlist content: *****************...
  4. L

    New virus/ malware

    I was waiting for DR M to respond to the last reports I posted for him. I did not intentionally enable web push notifications.
  5. L

    New virus/ malware

    files attached. I will seek help as you suggest if needed. I may have resolved the issue.
  6. L

    New virus/ malware

    Currently installing the newest Windows 10 update. Mail continues to have a problem. Our email provider is ATT.net. Once before, 6 months or so back, I attempted to set mail up for my husband. I could never get it to work, and hubby continued using Live Mail. Now, I have deleted the account and...
  7. L

    New virus/ malware

    I am still here. Having an issue setting up Windows MAIL with hubby’s email provider. We had tried once before and could not get it to work. That is why he is still using Live Mail. It may be Monday before I get back to it and do the other reports you requested.
  8. L

    New virus/ malware

    The email program will be up to my hubby. I will try to get him to try Mail. Will follow up with the rest soon as. There are no other issues with the computer at this time.
  9. L

    New virus/ malware

    Did the Windows Update. Everything seems good.
  10. L

    New virus/ malware

    I have not done the update yet. I am wanting to be sure hubby can stay off of it for the necessary time frame. will report when it is completed.
  11. L

    New virus/ malware

    Question re: Windows update. The computer is set for automatic updates. I am not sure I understand why it is not up-to-date.
  12. L

    New virus/ malware

    Frstlog.txt Fix result of Farbar Recovery Scan Tool (x64) Version: 24-05-2020 01 Ran by smitt (24-05-2020 18:58:08) Run:1 Running from C:\Users\smitt\Desktop\TechSupport Guy Loaded Profiles: smitt Boot Mode: Normal ============================================== fixlist content...
  13. L

    New virus/ malware

    Additional scan result of Farbar Recovery Scan Tool (x64) Version: 13-05-2020 01 Ran by smitt (22-05-2020 09:17:33) Running from C:\Users\smitt\Desktop\TechSupport Guy Windows 10 Home Version 1903 18362.836 (X64) (2019-08-18 05:02:54) Boot Mode: Normal...
  14. L

    New virus/ malware

    FRST file attached
  15. L

    New virus/ malware

    # ------------------------------- # Malwarebytes AdwCleaner 8.0.4.0 # ------------------------------- # Build: 04-03-2020 # Database: 2020-05-19.1 (Cloud) # Support: https://www.malwarebytes.com/support # # ------------------------------- # Mode: Clean # ------------------------------- #...
Top