Hello Mosaic1, I would like to request your aid. A long, long, long, long time ago you posted several responses to this thread. I came across it in a Google search because I currently have a problem finding msinfo32 (I'm running Windows XP.). In your second post, you told the OP to see if various other tools would work and gave a list of things to type into Run.. When I put those in, all of them said Windows could not find them or appeared to be corrupted. Would you help me generate msinfo32 and resolve this issue for me? Any help is sincerely appreciated.