Recent content by rhclerk

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    Solved Network Link to Printer

    Removing Norton seemed to work. I was able to print - fast! Adobe Creative Cloud also popped up, which is new & I have no idea what it is, so I deleted it too. Thanks again for all the help!
  2. R

    Solved Network Link to Printer

    Do you think Norton could be a cause for this? I installed Norton AV over a month ago and these problems started happening last Friday, so I don't see how Norton could be involved but it's the only recent change made to my computer. I looked through all the Norton settings and didn't see...
  3. R

    Solved Network Link to Printer

    Yes - twice, and turned the printer off / on
  4. R

    Solved Network Link to Printer

    Thank you for your help. No one else is having problems with the printer. I'll reinstall the driver and hope that it helps, then contact Xerox if it doesn't. Thanks again - Happy Thanksgiving.
  5. R

    Solved Network Link to Printer

    Good morning. The printer is on the Ethernet. I sent the ping command and received "Reply from (IP): bytes=32 time<1ms TTL=64" and then the Ping stats were:
  6. R

    Solved Network Link to Printer

    I took the IP address from the printer and put it in the command as above. Message reads "The system cannot find the file specified." But I can put that IP address on the web line and pull up the printer there, so I'm sure it's the right IP
  7. R

    Solved Network Link to Printer

    I made that change and it didn't seem to make a difference. 7 minutes to print that document. I wonder if I should uninstall and reinstall printer?
  8. R

    Solved Network Link to Printer

    It's set to Start printing immediately
  9. R

    Solved Network Link to Printer

    Yes it is
  10. R

    Solved Network Link to Printer

    My printer is on the network. It's taking several minutes to print documents, doesn't matter the program or kind of document. Changing network cables didn't help. I can get on to network files and work in programs fine. Plugged my network cable into different computer and that computer printed...
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