Recent content by rstoddard

  1. R

    Solved Dropdown Menus Flash and Then Disappear

    Never mind! Mouse issue. Unplugged and then plugged in again...all's fine. Sorry to have bothered anyone (if I did).
  2. R

    Solved Dropdown Menus Flash and Then Disappear

    Hello. Please excuse if this is in the wrong forum. I'm not really sure that this is virus related. It's been three years since I have had any issues. Recently, my computer has displayed the following issues: 1. If I click on some (not all) drop down menus, they appear for a split second and...
  3. R

    Solved A Virus or Something...

    Found the problem. A corrupt version of a Java update. Uninstalled it and everything is fine. Problem solved!
  4. R

    Solved A Virus or Something...

    Sorry for not keeping up with this. I was in the hospital for a bit. Nothing really serious. All better now. I would like to pursue this situation. I am still experiencing the problem on and off. Really slow with little circle going around and around. Since things may have been updated or...
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    Solved A Virus or Something...

    Update: O.K., so now it's running fine???? My wife reminded me that this happened a few months ago, but--like now--it straightened itself out (seemingly). Maybe it should be checked any way?
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    Solved A Virus or Something...

    Hello. Here is my computer's info: Tech Support Guy System Info Utility version 1.0.0.4 OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit Processor: AMD Phenom(tm) II X4 840T Processor, AMD64 Family 16 Model 10 Stepping 0 Processor Count: 4 RAM: 5887 Mb Graphics Card: ATI...
  7. R

    Solved Scrolling Issue

    Thank you both. It was the mouse. And, all I needed to do was to unplug it and then plug it back in again:LOL:. All solved. Many thanks again.
  8. R

    Solved Scrolling Issue

    Additional developments: now, whatever it is won't let me change the options on my computer. I can no longer change the power options, as the setting always moves back to the first choice. For example, someone told me to change my mouse settings, so I went in to decrease the speed. I wanted to...
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    Solved Scrolling Issue

    Well, here I am again. I hope that this is a settings issue and not a virus. Here is my system's info: Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit Processor: AMD Phenom(tm) II X4 840T Processor, AMD64 Family 16 Model...
  10. R

    Solved Bad Mistake

    Excellent! Thank you very much. You run a great website; I recommend it to everyone I talk to who has computer issues. A donation is on its way. Goodbye until the next problem (as I am sure there will be one.)
  11. R

    Solved Bad Mistake

    Yes, I successfully reset the browser cache. Fixlog is attached
  12. R

    Solved Bad Mistake

    Sorry. Forgot to answer your question: It seems to be performing ok. No other issues that I can see.
  13. R

    Solved Bad Mistake

    Here is the Addition.txt: Additional scan result of Farbar Recovery Scan Tool (x64) Version:01-05-2016 Ran by justin (2016-05-09 15:26:38) Running from C:\Users\justin\Desktop Windows 10 Home Version 1511 (X64) (2016-01-04 15:17:25) Boot Mode: Normal...
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    Solved Bad Mistake

    Hello. I am back. Thank you for waiting. I am posting the logs in two separate postings, as I am sure that they are too big for one. Here is the ESET scan log: C:\Users\justin\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\AC\#!001\MicrosoftEdge\Cache\6GMSC6G9\index[1].htm...
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    Solved Bad Mistake

    Sorry. I have been very ill for the past few days. I do want to proceed, but I probably won't be able to post again until Monday, as I left the computer at work. Again, very sorry. I do appreciate your help. Can I be on hold until Monday?
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