Recent content by Steven-C

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    Computer won't hard reset

    I don't know if it completed the install because it just has the black screen with acer on it and nothing else, it's very confusing
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    Computer won't hard reset

    I went and put it as the boot priority and I did the steps to install it, it would get done installing and then restart back to the beginning, it did this a few times and now its stuck on a black screen with the word "acer" in green on it, no loading circle or bar, it's been like this for almost...
  3. S

    Computer won't hard reset

    The link to the videos you sent me told me to download it through a USB stick, restart the pc and put it as boot priority in bios Is there a faster way I can contact you? Because it seems like I'm having a lot of these issues
  4. S

    Computer won't hard reset

    I downloaded the media creation tool to my USB but the videos are confusing, how do I download it to my pc from the usb?
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    Computer won't hard reset

    Will it cost money downloading Windows 10 again?
  6. S

    Computer won't hard reset

    Is there a video tutorial you can link me to? This is all pretty confusing to me Also is this going to cost money to fix? Or is it a pretty easy fix? Thanks
  7. S

    Computer won't hard reset

    By hard reset I mean delete all data from it so it's ready to be sold, its 64 bit and windows 10
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    Computer won't hard reset

    I am trying to sell my Acer Nitro 5 and had met someone willing to purchase it. I went to hard reset it and it gave the normal options of wiping all user data from my 2 hard drives, while it was performing it instantly went to 10% and stopped there for 5 hours, the computer went without power...
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