Recent content by The Keeper

  1. The Keeper

    Solved Bug that stops software from loading or working properly?

    I assume the installation has all of the updates since I downloaded the software from the website. My tech-savvy brother in Chile just informed me that he has been unable to download a printer driver for his HP Printer. The funny thing is when I got my HP printer I installed the driver on an 11...
  2. The Keeper

    Solved Bug that stops software from loading or working properly?

    This site states there is no such thing as a stupid question but they are the easiest to answer. Here goes with my stupid question but the answer may not be easy. Is it possible for Windows 10 to have a "bug" that stops some software from loading or working properly? Printer Driver - When I...
  3. The Keeper

    Solved Window 10 Repair & Update - Is this legit?

    I have experienced no more window repair pop-ups since running Malwarebytes as you suggested. Thanks again for your assistance and for taking the time to provide such detailed instructions.
  4. The Keeper

    Solved Window 10 Repair & Update - Is this legit?

    DR.M............thank you so much for the reply and for the detailed information. and thanks also for the offer check my computer.I downloaded Malwarebytes and will be running a scan for malware. If I experience any difficulties I will take you up on your offer. I will make a "solved" shortly if...
  5. The Keeper

    Solved Window 10 Repair & Update - Is this legit?

    This message pops up at the very bottom of my screen. I don't want to click on the "repair & Update) button. Is there a way to stop this pop-up? Tech Support Guy System Info Utility version 1.0.0.9 OS Version: Microsoft Windows 10 Home, 64 bit, Build 19041, Installed 20201106142338.000000-420...
  6. The Keeper

    Solved Do I Indeed Have a Virus?

    Thanks for the info you provided. i believe my problem is now resolved
  7. The Keeper

    Solved Do I Indeed Have a Virus?

    Thanks for the info. I believe my problem is now solved
  8. The Keeper

    Solved Do I Indeed Have a Virus?

    My virus pop-up no longer appears after performing the suggestions from yourself and other members who replied to my concern. Thanks for stepping in and offering some solutions
  9. The Keeper

    Solved Do I Indeed Have a Virus?

    There are only the 3 extensions I previously mentioned I have scanned using Windows Defender (also an offline scan with Defender) Scanned with SuperAntiSpyware and also Malwarebytes and all did not identify any problems. It's interesting that even Google instructions reference the 3 dots and...
  10. The Keeper

    Solved Do I Indeed Have a Virus?

    Don't know how I missed extensions. I do have three extensions Grammarly for Chrome (alerts you to insert commas, hyphens, correct misspelling, etc when composing texts such as in this reply) Honey (searches for online coupons for certain websites when making an online purchase) Norton Safe...
  11. The Keeper

    Solved Do I Indeed Have a Virus?

    Thank you for a reply. I may have you move this thread as you suggested but will wait to see if DRPC s instructions are successful. May I reply to this message in the next several days or so?
  12. The Keeper

    Solved Do I Indeed Have a Virus?

    Thanks so much for a reply. I followed your instructions to reach the "content" window, however, there were no three dots next to that entry. Captcha-Sourcecenter.com was listed so I clicked on it. the next window showed a list of menu items. I will list some of them as follows: Location -...
  13. The Keeper

    Solved Do I Indeed Have a Virus?

    When I accessed a legitimate business website on Saturday, February 13, 2021, I heard several "pings" and the following kept popping up in the notification window. I did not click on the "Remove Virus" or "Clean Now" links but just closed the notification center window. I peformed a scan using...
  14. The Keeper

    Windows 10 has narrow "preview" pane

    I discovered a solution but experimenting with the preview pane window. If I move my cursor to the top left corner of the preview window and hover until I see the double pointing arrow, I can pull the preview window to the left expanding the view. It's a bit tricky to get the double pointing...
  15. The Keeper

    Is Windows Live Mail Outdated/Discontinued?

    Thank you very much for giving me an update and sharing your thoughts. It is all clear now
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