Hiya,
My info...
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Pentium(R) Dual-Core CPU E5400 @ 2.70GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 4060 Mb
Graphics Card: Intel(R) G45/G43 Express Chipset, 1806 Mb
Hard Drives: C: Total - 467772 MB, Free - 10424 MB;
Motherboard: Dell Inc., 0K83V0
Antivirus: avast! Antivirus, Updated and Enabled
Recently I had a guy reboot my desktop PC completely on windows 7 [& charged me way too much for what he did] because I downloaded java and then had no USB ports working.
He phoned me to check that I'd had windows 7 installed and did I just want that OS reinstalled. I said yes because I know it, and couldn't afford to pay him for anything more at the time...
But when I got it back from him, my PC was missing all these odd files...like my entire desktop [so all my work is gone, which has done nothing but cost me financially...I could kill him for that alone] but also just things like a folder with videos in it but not all of the videos I had, plus all my photos are gone, all my music, and other odd folders within certain libraries or large files...more than one, in most cases. But it seems so random as to what I have lost, there seems no reason as to why some files were deleted and others kept within a library.
However now my desktop PC, which had only used about half its capacity when it crashed, now seems to have only MB left...out of 456gig, so I'm guessing I can retrieve lost folders, somehow, and then delete the duplicates that I now have left of what I got back; if that's what he's done when he 'rebooted' me from scratch, if that's the word....duplicated most of my stuff without realising it.
I've tried to speak to him about this but he's an idiot and shouldn't be fixing PCs at all, in my humble opinion...
So if anyone could help me understand the registry, or whatever it is I need to work through to get back all my music [thousands of songs] and my photos [of course irreplaceable], let alone the other stuff I'll never get back if I cannot work this out, and therefore reduce my 456gig back to half as it was before I gave him the hard drive to work with, I'd be ever so grateful...plus this is costing me money without my work...daily.
Thanks ever so much,
Jo
My info...
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Pentium(R) Dual-Core CPU E5400 @ 2.70GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 4060 Mb
Graphics Card: Intel(R) G45/G43 Express Chipset, 1806 Mb
Hard Drives: C: Total - 467772 MB, Free - 10424 MB;
Motherboard: Dell Inc., 0K83V0
Antivirus: avast! Antivirus, Updated and Enabled
Recently I had a guy reboot my desktop PC completely on windows 7 [& charged me way too much for what he did] because I downloaded java and then had no USB ports working.
He phoned me to check that I'd had windows 7 installed and did I just want that OS reinstalled. I said yes because I know it, and couldn't afford to pay him for anything more at the time...
But when I got it back from him, my PC was missing all these odd files...like my entire desktop [so all my work is gone, which has done nothing but cost me financially...I could kill him for that alone] but also just things like a folder with videos in it but not all of the videos I had, plus all my photos are gone, all my music, and other odd folders within certain libraries or large files...more than one, in most cases. But it seems so random as to what I have lost, there seems no reason as to why some files were deleted and others kept within a library.
However now my desktop PC, which had only used about half its capacity when it crashed, now seems to have only MB left...out of 456gig, so I'm guessing I can retrieve lost folders, somehow, and then delete the duplicates that I now have left of what I got back; if that's what he's done when he 'rebooted' me from scratch, if that's the word....duplicated most of my stuff without realising it.
I've tried to speak to him about this but he's an idiot and shouldn't be fixing PCs at all, in my humble opinion...
So if anyone could help me understand the registry, or whatever it is I need to work through to get back all my music [thousands of songs] and my photos [of course irreplaceable], let alone the other stuff I'll never get back if I cannot work this out, and therefore reduce my 456gig back to half as it was before I gave him the hard drive to work with, I'd be ever so grateful...plus this is costing me money without my work...daily.
Thanks ever so much,
Jo