Hello mrocchi,
I`m kevinf80, continue as follows and post the produced logs....
Download attached
fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into.
NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.
Run FRST and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply.
Next,
Go here:
http://cdn10.zemana.com/AntiMalware/2.20.1.539/Zemana.AntiMalware.Setup.exe download and install Zemana Anti-malware. Allow a shortcut to be saved to your Desktop.. The tool will be active with a 15 day trial....
Right click on
Zemana Antimalware and select "Run as Administrator"
From the GUI select "Settings"
In the new window Select 1. Updates, when complete Select 2. Real Time Protection.
In the next window make sure 1. all boxes are checkmarked and the action is "Quarantine" and then " 2. Select the home icon.
In the new window select "Scan"
When the scan completes check each found entry (if any). For "Suspicious Browser Settings" choose
REPAIR for all other entries choose
QUARANTINE then select the "Next" tab
The action complete window will open, from there select the "Back" tab. That will take you back to the home screen...
On that screen select the "Reports" tab. (Looks like 3 chimneys)
On that screen select and highlite the scan details line, then select "Open Report"
Copy and paste that log to your reply...
Next,
Please download
Junkware Removal Tool to your desktop.
- Shut down your protection software now to avoid potential conflicts. (re-enable when done)
- Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
- The tool will open and start scanning your system.
- Please be patient as this can take a while to complete depending on your system's specifications.
- On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
- Post the contents of JRT.txt into your next message.
Next,
Download
Sophos Free Virus Removal Tool and save it to your desktop.
- Double click the icon and select Run
- Click Next
- Select I accept the terms in this license agreement, then click Next twice
- Click Install
- Click Finish to launch the program
- Once the virus database has been updated click Start Scanning
- If any threats are found click Details, then View log file... (bottom left hand corner)
- Copy and paste the results in your reply
- Close the Notepad document, close the Threat Details screen, then click Start cleanup
- Click Exit to close the program
- If no threats were found please confirm that result....
Next,
Re-boot your system then do the following:
Run FRST one more time, ensure all boxes are checkmarked under "Whitelist" but only Addition.txt under "Optional scan" Select scan, when done post the new logs....
Let me see those logs, also give an update on any remaining issues or concerns....
Thank you,
Kevin...