Okay, I'm not very computer savy so I really need some help. One day a few months ago Win 10 downloaded without my authorization (by itself). I really didn't want it. Anyway, for the last few weeks I've been having trouble staying connected. I always have a great Wifi connection, so I'm confused. I read something about "drivers" if you installed Win 10. I have no idea how to do this or if it's the problem.
Also, my laptop won't completely shutdown. Lights in front stay on and drain my battery. Have no idea why or what to do. I have an icon that I click for a quick shutdown. It has always worked fine until the last week. I probably should just throw this laptop out the window!!!! So frustrated. I appreciate any help. Please remember that I'm not real good understanding computer problems.
Thank so much!
Also, my laptop won't completely shutdown. Lights in front stay on and drain my battery. Have no idea why or what to do. I have an icon that I click for a quick shutdown. It has always worked fine until the last week. I probably should just throw this laptop out the window!!!! So frustrated. I appreciate any help. Please remember that I'm not real good understanding computer problems.
Thank so much!