Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i5-6400 CPU @ 2.70GHz, Intel64 Family 6 Model 94 Stepping 3
Processor Count: 4
RAM: 8142 Mb
Graphics Card: NVIDIA GeForce GT 730, -2048 Mb
Hard Drives: C: Total - 921259 MB, Free - 408041 MB; D: Total - 476937 MB, Free - 137483 MB; F: Total - 953835 MB, Free - 952191 MB; H: Total - 99 MB, Free - 63 MB; I: Total - 939431 MB, Free - 237725 MB;
Motherboard: LENOVO, SKYBAY
Antivirus: Windows Defender, Disabled
I have a SimpliSafe keychain remote with a flash drive built in. The drive has a setup wizard for the alarm system.
When plugged into a USB drive it opens IE and allows me to put the alarm password and other settings in the drive to be transferred to the alarm system. I had Win 7 when I got the alarm and the drive worked on it.
I now have a new computer with Win 10 and I cannot get the drive to work on it. The drive shows in my computer and I can open it and see the contents.
The problem is that it will not connect to the SimpleSafe wizard on this PC but it will work on a small Acer notebook that has Win 10 upgraded from Win 8.1
I uninstalled the antivirus and turned off windows firewall and that did not help. the company is sending me a new drive but since this one works on the notebook, the drive is probably not the problem.
Any suggestions?
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i5-6400 CPU @ 2.70GHz, Intel64 Family 6 Model 94 Stepping 3
Processor Count: 4
RAM: 8142 Mb
Graphics Card: NVIDIA GeForce GT 730, -2048 Mb
Hard Drives: C: Total - 921259 MB, Free - 408041 MB; D: Total - 476937 MB, Free - 137483 MB; F: Total - 953835 MB, Free - 952191 MB; H: Total - 99 MB, Free - 63 MB; I: Total - 939431 MB, Free - 237725 MB;
Motherboard: LENOVO, SKYBAY
Antivirus: Windows Defender, Disabled
I have a SimpliSafe keychain remote with a flash drive built in. The drive has a setup wizard for the alarm system.
When plugged into a USB drive it opens IE and allows me to put the alarm password and other settings in the drive to be transferred to the alarm system. I had Win 7 when I got the alarm and the drive worked on it.
I now have a new computer with Win 10 and I cannot get the drive to work on it. The drive shows in my computer and I can open it and see the contents.
The problem is that it will not connect to the SimpleSafe wizard on this PC but it will work on a small Acer notebook that has Win 10 upgraded from Win 8.1
I uninstalled the antivirus and turned off windows firewall and that did not help. the company is sending me a new drive but since this one works on the notebook, the drive is probably not the problem.
Any suggestions?