Tech Support Guy banner
Status
Not open for further replies.

Bootloop

546 views 4 replies 3 participants last post by  marioruix2013 
#1 ·
Hi everyone im new to this. I have a kindle fire 1st generation b that boots up to the logo and just loops from there. I have let it sit and charge for hours. But when i unplug the charger it turns off. It worked fine before please help

Sent from my LGMS631 using Tapatalk
 
#2 ·
If this unit was new in 2011, it might be that the battery will no longer hold a charge. As soon as you unplug the charger, it turns off, seems to indicate the battery is not charging.

Boot loops on Kindle's can occur, again from reading, when the device tries to get a firmware update but there is insufficient battery power.

Here is a very techie solution (I don't own a Kindle so I can only point to possible fixes)
http://noelarlante.com/kindle-fire-stuck-at-boot-logo-solved/

I'd be afraid to try the above unless other things have been tried first.

You might want to post for help on the Kindle help section of Amazon
https://www.amazon.com/gp/help/cust...c_k_bc_thread?ie=UTF8&forumID=Fx1FI6JDSFEQQ7V
 
Status
Not open for further replies.
You have insufficient privileges to reply here.
Top