Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 8
RAM: 16345 Mb
Graphics Card: NVIDIA GeForce GT 620, 1024 Mb
Hard Drives: C: Total - 963306 MB, Free - 800041 MB; D: Total - 935068 MB, Free - 756541 MB; I: Total - 476937 MB, Free - 249419 MB;
Motherboard: Dell Inc., 0NW73C
Antivirus: Windows Defender, Disabled
Hello! My computer has been behaving very strangely the last day or two. For one thing I got a pop-up alert stating that updates needed to be installed and computer required a restart. So I restarted and it was taking like 3 hours to update I swear!! No exaggeration! I finally got really suspicious and shut of the computer, and when I restarted it I tried to go to the BIOS Menu to start in safe mode, but it just said it was returning to the previous version of Windows.
Additionally, there was an add-on added without me adding it. It appeared in my browser toolbar after this squirrely update occurred. And last but not least , in the last hour I have received two AVG Threat notifications. The first Yellow, the second Red.
** Side Note** The first time I was helped here I did not see the thread to until it was marked "solved." I meant no disrespect to the technician helping me, I was just unaware that I was supposed to communicate solved.** Since that occurred I was assisted by the same technician and saw it through to its completion, having learned the proper way to close a thread. :notworthy: ***
Probably unnecessary to include that, but just would like it to be known so that it does not turn someone off who would otherwise help.
Appreciate any help with this you could offer. Thanks!!!
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 8
RAM: 16345 Mb
Graphics Card: NVIDIA GeForce GT 620, 1024 Mb
Hard Drives: C: Total - 963306 MB, Free - 800041 MB; D: Total - 935068 MB, Free - 756541 MB; I: Total - 476937 MB, Free - 249419 MB;
Motherboard: Dell Inc., 0NW73C
Antivirus: Windows Defender, Disabled
Hello! My computer has been behaving very strangely the last day or two. For one thing I got a pop-up alert stating that updates needed to be installed and computer required a restart. So I restarted and it was taking like 3 hours to update I swear!! No exaggeration! I finally got really suspicious and shut of the computer, and when I restarted it I tried to go to the BIOS Menu to start in safe mode, but it just said it was returning to the previous version of Windows.
Additionally, there was an add-on added without me adding it. It appeared in my browser toolbar after this squirrely update occurred. And last but not least , in the last hour I have received two AVG Threat notifications. The first Yellow, the second Red.
** Side Note** The first time I was helped here I did not see the thread to until it was marked "solved." I meant no disrespect to the technician helping me, I was just unaware that I was supposed to communicate solved.** Since that occurred I was assisted by the same technician and saw it through to its completion, having learned the proper way to close a thread. :notworthy: ***
Probably unnecessary to include that, but just would like it to be known so that it does not turn someone off who would otherwise help.
Appreciate any help with this you could offer. Thanks!!!