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Windows 10 network adapter...

5K views 16 replies 3 participants last post by  Revoddover 
#1 ·
Hi I'm using windows 10 and having issues connecting to the Internet. (Network adapter/access point error)
 
#4 · (Edited)
Sony VAIO VPCEF21FD Notebook
It originally came with Windows 7 Home Premium 64-bit.
Its support site has no downloadable drivers for Windows 10.
Its marketing specifications section show it as having a Marvell Atheros AR9285 wireless device.

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Go into the Device Manager, then expand the Network Adapters heading.
What's the exact description of the wireless device listed there?

Double-click that wireless device to open its properties window.
Click the "Details" tab, then select "Hardware Ids" in the list.
What's the exact 4-character codes that follow VEN_ and DEV_ in those strings?

Click the "Driver" tab.
What's the exact driver version and driver date listed there?

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#10 ·
Hardware Id's Value: pci\ven_168c&dev_002b&subsys_E017105b&rev_01
Vendor code 168C and device code 002B identifies that device as an Atheros AR5B95 wireless device.
http://pcidatabase.com/search.php?device_search_str=002B&device_search=Search
I just updated the driver to
Version: 10.0.0.341
Date: 5/11/2016
Per that same vendor code and vendor code, the Microsoft Update Catalog site identifies that device as a Qualcomm Atheros AR9285 wireless device.
The Windows 10 64-bit driver listed for it is version 10.0.0.344, dated 07/19/2016.
http://catalog.update.microsoft.com/v7/site/Search.aspx?q=ven_168c&dev_002b

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#15 ·
Both of those networking devices(ethernet and wireless) should be working with Windows 10.

Since we're not there to see your modem/router and your laptop and how everything is set up, I suggest you ask a computer-knowledgeable family member or friend to help you.

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