So i got a new laptop and it has a integrated Intel HD 520 graphic card , and a AMD Radeon R5 M335 2 gb one
And it's not using the AMD one its only using the intel one and i don't know how to activate the AMD one...
I have the drivers and everything but still it doesn't wanna do it...
There is no guarantee I'll have a solution, but it would help us to help you if you told us the brand and the exact and full model number of the laptop.
From what I can find on line, I am getting the impression that the Inspiron 5000 series laptops come with either an Intel or AMD Radeon video controller, but not both. If you check the product label on the laptop, is there a dash and another set of digits after the 5559 model number?
What's the exact "service tag" number and/or "express service code" number on your Dell Inspiron 5559 laptop?
Once we can access its support site, that should confirm what hardware and devices came in it.
This is what's listed in the specifications section for it:
(click image to enlarge and view)
HERE is your Dell Inspiron 5559 laptop.
It shipped in May 2016 in Emerging Countries - EMEA and came with Ubuntu Linux 14.04.
It does have driver support for Windows 10 64-bit.
It appears to have these primary devices:
Intel HD Graphics 520 graphics
AMD Radeon R5 M335 graphics
Realtek ALC3234 high definition audio
Realtek PCIe 10/100 Mbps ethernet
Intel Dual Band Wireless-AC 3160 wireless
If that's the case, then it's most likely a BIOS setting to change between the two. To get to the BIOS would you press F12 on boot up, select BIOS Setup, then look at Primary Display. If it has both in there, you should be able to select the one you want.
However I have not seen a laptop with 2 graphics card in it.
So i opened BIOS as you said... and i opened BIOS setup , but inside there there was no Primary Display...I checked every single folder , but still nowhere... Im starting to think this laptop might be broken
I did that , and when it scans the intel one, it goes to a full test and runs some kind of 3d game , and for the amd one just instantly goes to 100% and says passed...
After you installed Windows 10 64-bit in that laptop, did you install Intel chipset 10.1.1.7?
The purpose of the chipset driver is so the Windows operating system can properly detect and configure the computer's devices.
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