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connected to wifi but no internet (Moved from XP forum)

790 views 5 replies 4 participants last post by  plodr 
#1 ·
I have an excellent connection to the wifi but can't access internet as it says I have no connection tried everything! Help?
 
#3 ·
It's the old style Samsung laptop hasn't been used for years and didn't understand why then worked out that the internet does not work my wireless is with talktalk it's not down as connected through phone I used an Ethernet cable also and still can't connect to the internet
 
#4 ·
What firewall or security suite is, or ever was, on the system?

Open a (black) Command Prompt window:
Hold the Windows logo key and press r; in the Run box type cmd and click on OK.

Type the following command:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

[Press ENTER after the command.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.
 
#6 ·
Terry told you what to do to get the information from a non-internet connected computer to another.
If necessary use a text file and removable media to copy the results to a computer with internet access.
Save the text file, put it on a USB stick, take the stick to a working computer, plug it in, move the txt file onto that computer and paste the text file in your next reply.
 
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