Hello
I've just moved into student halls at university and brought my relatively high end gaming computer with me.
I used an Ethernet cable to connect to the accommodation's WIFI. The accommodation uses the system Ask4 for their internet and they require the name and MAC address of the device. I had already linked my laptop, and PS4 successfully to the internet with the same Ethernet cable and my phone and table over wireless. The cable works fine. When using my PC however, i am unable to use the internet as it just comes up with the Chrome 'No Internet' screen. Spotify works fine as does steam when downloading games (but i can't access the store). I think the issue must be with Chrome or my PC settings but I don't know much about it. Any help would be much appreciated.
Sorry i should have been clearer. I'm connected to the Network through the Ethernet cable and have done so with the same cable for my PS4 and Laptop. Yet when i use the same cable to connect to the accommodation's Network on my computer i cannot use the internet but other things that use the internet (such as Spotify) do work.
Just to clarify; are all connections that work using your accomodations access? If cant access certain sites on any device using the accomodation access it is most likely blocked by the admins.
As they are asking for MAC address then you need to give them your PC MAC address as well, as the proxy server will be filtering HTML traffic, other traffic may be able to get round the MAC address filter because of the way they filter the traffic. If you have already given them the MAC address for the PC check that they have the correct address.
Then, as valis stated above, if you cannot access certain sites it may be because it is blocked by the admins.You'd have to check with them to find out.
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