OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, Intel64 Family 6 Model 15 Stepping 11
Processor Count: 4
RAM: 8091 Mb
Graphics Card: Intel(R) G41 Express Chipset (Microsoft Corporation - WDDM 1.1), -274 Mb
Hard Drives: C: 465 GB (387 GB Free);
Motherboard: Dell Inc., 0HN7XN
Antivirus: None
I want to delete some folders in Outlook and have followed all the info available.
However, even if they do disappear, they are soon back. I cannot get rid of them. Can someone tell me how to do this?
Thanks.
Yes I have antivirus, I dont know why it did not show.
Ordinary folders that I created and have finished with.
How can I find out which version of Outlook I am using?
That is Outlook webmail. If you ask questions, be sure to mention webmail after Outlook.
1. You can not delete the junk mail folder.
2. Right click a folder that is empty and you wish to remove and select Delete folder from the menu that says:
Create new subfolder
Delete folder
Empty folder
Mark all as read
Rename
Add to Favorites
I have tried this many times, the folders simply will not delete. Even if they do delete they come back the next time I check my mail.
That is the problem I have.........
Yes, it is Outlook.
If you look carefully, you will see those folders are in the deleted items folder.
to permanently delete them you need to right click the deleted items folder & select empty folder
I have looked very carefully and tried every possible way to delete the folders. Every folder I have ever deleted into the deleted items folder is still there if I click on the name 'deleted items;' I cannot permanently delete ANY folders......
In deleted items, highlight an item and click on the trash can. It will ask if you want to permanently delete the item. Say yes.
A count is kept of the items you delete and directly below it says Recover items deleted from this folder. I'm not sure how long the items are kept just in case you wish to recover them.
In gmail, my trash holds items more than a month old.
The problem is actually deleting files from the mailbox INTO the deleted items folder.
They wont delete..........
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