I tried Sophos antivirus and firewall on a 1 month trial.
I have tried to uninstall it but it asks for the password , when i put in my password it wont recognise it as the 1 month trial has finished and it wont allow the use of the password for removal .
I tried deleting the folders manually but of course it blocks me from doing that too.
I contacted support but they were "unhelpful" , they just told me to reset the password but of course their site wont allow it as the trial has finished.
i tried to run Sophos diagnostic utility but it says "cannot create log file - you do not have write permissions"
when i try to save documents or back up files i get the same message " you do not have write permissions"
Is there software i can use to erase it without reformatting my entire drive ?
I have tried revo-uninstaller but there is still sophos files on the comp and they have locked folders and files and wont allow me to backup files to thumb drive or anything else.
I also tried Eset AV removal tool but that cant even see sophos.
How can i delete this garbage ?
I have tried to uninstall it but it asks for the password , when i put in my password it wont recognise it as the 1 month trial has finished and it wont allow the use of the password for removal .
I tried deleting the folders manually but of course it blocks me from doing that too.
I contacted support but they were "unhelpful" , they just told me to reset the password but of course their site wont allow it as the trial has finished.
i tried to run Sophos diagnostic utility but it says "cannot create log file - you do not have write permissions"
when i try to save documents or back up files i get the same message " you do not have write permissions"
Is there software i can use to erase it without reformatting my entire drive ?
I have tried revo-uninstaller but there is still sophos files on the comp and they have locked folders and files and wont allow me to backup files to thumb drive or anything else.
I also tried Eset AV removal tool but that cant even see sophos.
How can i delete this garbage ?