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no internet access

801 views 7 replies 3 participants last post by  rotemz 
#1 ·
hi!
i need help with my lan - when i connect wireless i have connection but when i plug an ethernet cable i don't get any internet access .

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: Intel(R) Core(TM) i7-5960X CPU @ 3.00GHz, Intel64 Family 6 Model 63 Stepping 2
Processor Count: 16
RAM: 32680 Mb
Graphics Card: NVIDIA GeForce GTX 980 Ti, -1 Mb
Hard Drives: B: 0 GB (0 GB Free); C: 475 GB (150 GB Free); D: 931 GB (554 GB Free); E: 931 GB (856 GB Free); F: 222 GB (63 GB Free);
Motherboard: ASUSTeK COMPUTER INC., X99-DELUXE
Antivirus: Windows Defender, Enabled and Updated
 
#2 ·
When you are connected with an Ethernet cable, does it show Network Cable Unplugged?

With the Ethernet cable in, go to Command Prompt and type ipconfig/all and press enter. Look for Ethernet Adapter; Local Area Connection. Post what it shows there.

If you do not see that, go to Network and Internet Settings, then Ethernet and make sure you have a network card listed.

If you do not have one, go to Device Manager and make sure there are no warning icons on a Network Adapter, or Other Devices.
 
#3 ·
you are connected with an Ethernet cable, does it show Network Cable Unplugged?
yes

Azure Rectangle Font Parallel Technology

it is plugged , and working i test it on my laptop with the same cable .

as you asked ... :

Ethernet adapter ‏‏Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : 018.co.il
Description . . . . . . . . . . . : Intel(R) I211 Gigabit Network Connection
Physical Address. . . . . . . . . : 08-62-66-7C-D6-E5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter ‏‏Ethernet 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Ethernet Connection (2) I218-V
Physical Address. . . . . . . . . : 08-62-66-7C-D4-15
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Font Parallel Circle Number Screenshot


there are no warning icons on a Network Adapter, or Other Devices.

thank you !
 
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