The prob;em I am having is a slow -I mean really slow - computer.
Sometimes the machine boot up normally some times it takes several minutes. When I shut down the machine it takes more than 20 minutes for the power light to turn off, sometimes it shuts down instantly.
I downloaded a program from a Priniform(?) (CC cleaner,etc) mirror site and was informed by malware-bytes that it was dangerous. Like a fool I downloaded it and ran it anyway. That is when the problem started, I was then informed that it could be fixed for $450.00 That is when I knew I really got hacked. I will buy a new computer before I will be extorted by hackers.
Searched for downloaded and run Win 10 Clean Install program. I kept it on a thumb drive. It runs but the problem is not fixed.
I hope I cam get help form this site.
Chuck Vischulis
Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: AMD A10-9620P RADEON R5, 10 COMPUTE CORES 4C+6G, AMD64 Family 21 Model 101 Stepping 1
Processor Count: 4
RAM: 7642 Mb
Graphics Card: AMD Radeon R5 Graphics, 512 Mb
Hard Drives: C: 918 GB (860 GB Free); D: 11 GB (1 GB Free); E: 931 GB (931 GB Free); F: 931 GB (322 GB Free); G: 1863 GB (1862 GB Free); H: 3725 GB (2780 GB Free); K: 931 GB (930 GB Free);
Motherboard: HP, 8357
Antivirus: System Shield, Enabled and Updated
Sometimes the machine boot up normally some times it takes several minutes. When I shut down the machine it takes more than 20 minutes for the power light to turn off, sometimes it shuts down instantly.
I downloaded a program from a Priniform(?) (CC cleaner,etc) mirror site and was informed by malware-bytes that it was dangerous. Like a fool I downloaded it and ran it anyway. That is when the problem started, I was then informed that it could be fixed for $450.00 That is when I knew I really got hacked. I will buy a new computer before I will be extorted by hackers.
Searched for downloaded and run Win 10 Clean Install program. I kept it on a thumb drive. It runs but the problem is not fixed.
I hope I cam get help form this site.
Chuck Vischulis
Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: AMD A10-9620P RADEON R5, 10 COMPUTE CORES 4C+6G, AMD64 Family 21 Model 101 Stepping 1
Processor Count: 4
RAM: 7642 Mb
Graphics Card: AMD Radeon R5 Graphics, 512 Mb
Hard Drives: C: 918 GB (860 GB Free); D: 11 GB (1 GB Free); E: 931 GB (931 GB Free); F: 931 GB (322 GB Free); G: 1863 GB (1862 GB Free); H: 3725 GB (2780 GB Free); K: 931 GB (930 GB Free);
Motherboard: HP, 8357
Antivirus: System Shield, Enabled and Updated