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Installation Error

2K views 22 replies 3 participants last post by  Robm1955 
#1 ·
I'm trying to install 1AV Centre from Giveaway of the Day, but I keep getting the error,'"Unable to register the DLL/OCX" - RegSvr32 failed with exit code 0x5'. I've tried installing as Administrator, and get the same result. Can anyone help.
 
#2 ·
#7 ·
Which OS are you using please
 
#9 ·
It is absolutely unconnected with anti virus
see link provided
post 3.
 
#11 ·
1. run a system file check
search
run
type
cmd
when that appears right click and click run as admin
type
sfc /scannow

press enter key
if it reports all in order that is OK
if it reports errors
shut down on full shutdown
Step 1: Open Start menu, select Power button.

Step 2: Press and hold the Shift key on keyboard, while clicking on Shut down, and then release the Shift key to perform a full shutdown.

reboot and run the cmd again.
If still errors second full shutdown reboot and run again

So you are if necessary running three times

If it still reports errors could not be fixed on third run then go back to cmd prompt and run
DISM /Online /Cleanup-Image /RestoreHealth

copy and paste that to ensure you have correct spacing

YOU must be connected to the internet when you run the DISM command
see if that reports errors are fixed

If it does then try the download and install again.

IF it still comes back with the rights error then proceed as here
cmd prompt - run as admin

net user administrator /active:yes

then shut down and reboot and this time log onto system admin account
Unless you have set one for the system account the password is left blank
See if you can then install the software
 
#13 ·
Cheers will wait to hear from you
 
#15 ·
Were there errors on the sfc and dism or all in order
 
#20 ·
Sorry I am out of ideas
Hope you get it sorted
I presume you can install other software and apps without similar problems
 
#22 ·
Cheers
Just sorry I cannot find the answer for you
 
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