The battery is dead, and it won't recharge. I had the same problem with an almost identical laptop. I have tried everything recommended on the HP website. Please help me.
How old is the battery
Ask your local computer shop, not one of the giant multiples, if they have a computer in which they can test your battery or another battery that you can test in the shop
The charge should be no more than a few £/$ and then you will no if it is the battery rather than the laptop charging circuit
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