Hi, as 73 silver surfer my only pleasure is music,have a Toshiba Satellite C870 laptop m/s 10 64 bit and WMP/12. i bought Note 8 and 200gb mcsd card to add more music but now after i have ripped cd to comp using WMP/MUSICBEE/EXACT COPY all info ie cover art, Artist, Track titles etc is all there, however after i sync cd/tracks to card in phone or in caddy in Usb port the music turns up as "unknown" artist/year/title and no cover art, have spent weeks trying to solve asking loads of young people/wiki how/Google/M/S community etc, to no avail, suspect problem is with phone,not media players but am close to pulling out last, very little remaining hair, and would be most grateful for all tips/any assistance that anyone can offer to solve problem. Thanks in anticipation. mel.