Hey I was updating my rog laptop and fell asleep. I woke to my laptop continually rebooting like this- ROG logo, swirling loading dots appear, black screen. A cmd window flashes for a frame and then goes back to black for a bit. Two messages flash by very quickly displaying "attempting to recover installation" and then "undoing changes made to your computer". The computer then restarts.
There is an endless loop of this and I tried to look up videos on how to do a safe mode boot up an windows 10 but I could not do that. I was holding down random buttons and got a Asus boot screen to appear, but I couldn't find any way to recover updates or anything to do with the windows version. I also looked for other boot options but could not find anything that I thought I could do anything with. I didn't dare fool around with anything I was unfamiliar with because this laptop was quite pricey and is only 1.5/2 years old.
I haven't yet tried to boot from a USB and do not have a disk drive to boot from CD. I am starting to get worried that I may not be able to save my files. Luckily I have most of my stuff on a external hard drive but I have a lot of videos and pictures I would like to keep that are on the internal hard drive.
The model is a Asus GL503V. I haven't made any major changes to any major part of the os (no dual booting or anything) and have a pretty reliable antivirus software. I have had trouble with windows updates in the past but the worst that would happen is it would keep asking to restart for updates immediately after I updated it (which probably means it failed)
Please help
There is an endless loop of this and I tried to look up videos on how to do a safe mode boot up an windows 10 but I could not do that. I was holding down random buttons and got a Asus boot screen to appear, but I couldn't find any way to recover updates or anything to do with the windows version. I also looked for other boot options but could not find anything that I thought I could do anything with. I didn't dare fool around with anything I was unfamiliar with because this laptop was quite pricey and is only 1.5/2 years old.
I haven't yet tried to boot from a USB and do not have a disk drive to boot from CD. I am starting to get worried that I may not be able to save my files. Luckily I have most of my stuff on a external hard drive but I have a lot of videos and pictures I would like to keep that are on the internal hard drive.
The model is a Asus GL503V. I haven't made any major changes to any major part of the os (no dual booting or anything) and have a pretty reliable antivirus software. I have had trouble with windows updates in the past but the worst that would happen is it would keep asking to restart for updates immediately after I updated it (which probably means it failed)
Please help