Heya. I am new around here so please excuse my ignorance when it comes to troubleshooting. I recently made a PC last month for the holidays. It is an absolute beast of a machine. It runs a Ryzen 9 3900x, a Corsair H100i RGB Platinum, a Corsair Hx1000 psu, a MSI MPG x570 Gaming Edge WiFi, a MSI 2080 Ti Gaming X Trio, some G.Skill Trident Z RGB 16GB (2 x 8GB) (I got 2 of them to get 32 GB of memory), a Samsung 970 EVO plus, and a WD Black 4TB. Anyway, when I initially booted the system, there were no issues involved. Which was great. Fast forward to 2 weeks ago, and I made a really bad mistake of downloading something called Driver Booster 7. I wanted to make sure I had the latest drivers installed on my machine and I had good experience with other driver updater software. However, a day later, I started to get these stutters which would not go away. I tried everything I knew I could do to solve this issue. But to no luck. The only way these stutters go away is if I shut down my system and start it again. If I put my system to sleep, my monitor shuts down normally, but I still see my PC not shutting down. Then I tried to restart my PC. And then I get the BSOD. Always the same code : DRIVER POWER STATE FAILURE. I tried to look for ways to stop that but to no avail. Can anyone help me?
Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Pro, 64 bit, Build 18363, Installed 20191220105735.000000-480
Processor: AMD Ryzen 9 3900X 12-Core Processor, AMD64 Family 23 Model 113 Stepping 0, CPU Count: 24
Total Physical RAM: 32 GB
Graphics Card: NVIDIA GeForce RTX 2080 Ti
Hard Drives: C: 930 GB (333 GB Free); D: 3726 GB (3725 GB Free);
Motherboard: Micro-Star International Co., Ltd. MPG X570 GAMING EDGE WIFI (MS-7C37), ver 1.0, s/n JA16238455
System: American Megatrends Inc., ver ALASKA - 1072009, s/n To be filled by O.E.M.
Antivirus: Windows Defender, Disabled
Update 1: Not sure what happened, but now, even if I try shutting down from windows, it will not shut down and will instead restart my system. The monitor shuts down but everything else is still on. I am assuming it is also giving me a BSOD. The only way to fix everything is if I manually press the power button.
Update 2: After trying to install SteelSeries Engine 3 (I wanted to edit some stuff for my Arctis Pro), I have discovered another way to get my computer to stutter, now on demand. When trying to download some additional software that SteelSeries says I have to in order to edit some audio sttuff, Windows starts stuttering like crazy. Maybe this is related to audio? I also forgot to mention, it's not my screen that stutters as well, it's also my audio as well.
Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Pro, 64 bit, Build 18363, Installed 20191220105735.000000-480
Processor: AMD Ryzen 9 3900X 12-Core Processor, AMD64 Family 23 Model 113 Stepping 0, CPU Count: 24
Total Physical RAM: 32 GB
Graphics Card: NVIDIA GeForce RTX 2080 Ti
Hard Drives: C: 930 GB (333 GB Free); D: 3726 GB (3725 GB Free);
Motherboard: Micro-Star International Co., Ltd. MPG X570 GAMING EDGE WIFI (MS-7C37), ver 1.0, s/n JA16238455
System: American Megatrends Inc., ver ALASKA - 1072009, s/n To be filled by O.E.M.
Antivirus: Windows Defender, Disabled
Update 1: Not sure what happened, but now, even if I try shutting down from windows, it will not shut down and will instead restart my system. The monitor shuts down but everything else is still on. I am assuming it is also giving me a BSOD. The only way to fix everything is if I manually press the power button.
Update 2: After trying to install SteelSeries Engine 3 (I wanted to edit some stuff for my Arctis Pro), I have discovered another way to get my computer to stutter, now on demand. When trying to download some additional software that SteelSeries says I have to in order to edit some audio sttuff, Windows starts stuttering like crazy. Maybe this is related to audio? I also forgot to mention, it's not my screen that stutters as well, it's also my audio as well.