Dynabook-Toshiba Satellite C855D-S5351 (support site)
This model laptop originally came with Windows 8 64-bit and is about 8 years old.
It's my guess its disc drive is wearing out and needs to be replaced.
i have 2 others that i bought they both do the same thing. wont burn. they will go through the motions but at the end there is still nothing on the dvd's and it wont format discs.
If it can't burn discs with multiple programs and has problems reading discs sometimes, it sounds like the drive is faulty. As noted above, time to get a replacement.
Sorry I don't run Windows 10. I do know that originally 10 came with nothing to play DVDs so I suspect burning might have been the same.
When I checked to see about a driver https://support.dynabook.com/support/modelHome?freeText=3478331
it appears Windows 10 is not supported. Toshiba only offers drivers for XP, Vista, 7, 8 and 8.1.
You might have to downgrade to 8.1 to get the DVD working again.
The original poster TN had the same problem. There are some solutions that seemed to have made the situation worse but TN replied further down in this thread
I have fixed that by uninstalling the Toshiba Recovery Media Creator. (But I do not know why...)
The loss of CD/DVD after upgrading to Win10 I believe has already been fixed.
Also, Windows supplies all of the necessary drivers for a CD/DVD drive to function. This would be evident by the fact that the drive is recognized, given a drive letter, and can at least read discs (most of the time). Burning is a completely different issue.
Choose a burning program, attempt to burn a disc and provide the error that you receive.
Also, what brand and type of discs are you attempting to use?
none of these ideas worked for me. ill try and reinstall windows 8.1 and go from there.
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