Hi Tech Gurus!
I'm running Avira, MalwareBytes and Windows Defender on my 64 bit machine (details below).
Avira has been reporting the following infections for some time.
- TR/Patched.Ren.Gen
- W32/Virut.Gen
- EXP/MS04-028.JPEG.A
Usually the reports come up when I'm using Windows Image Resizer utility.
I've ignored them up to this point because I had read that these alerts were false positives, resulting from conflicts between Avira and AdAware, so I also disabled AdAware (possibly not the best idea in retrospect).
Please note that I have not noticed any specific issues with the operation of my computer, except for the infection alerts mentioned above. I've not seeing any suspicious activity, unwanted pop-ups etc.
HOWEVER, having just seen this thread (https://forums.techguy.org/threads/exp-ms04-028-jpeg-a-virus-detected-when-editing-photos.1191893/) I realised that this was perhaps not a false positive after all, so I would appreciate your assistance in resolving!!
Tech Support Guy System Info Utility results as follows:
======================================
Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit, Build 7601, Installed 20160423101044.000000+600
Processor: Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz, Intel64 Family 6 Model 45 Stepping 7, CPU Count: 12
Total Physical RAM: 32 GB
Graphics Card: NVIDIA GeForce GTX 660 Ti
Hard Drives: C: 894 GB (498 GB Free); D: 0 GB (0 GB Free); E: 931 GB (148 GB Free); G: 2794 GB (458 GB Free);
Motherboard: ASUSTeK COMPUTER INC. RAMPAGE IV BLACK EDITION, ver Rev 1.xx, s/n 140526243400484
System: American Megatrends Inc., ver ALASKA - 1072009, s/n System Serial Number
Antivirus: Avira Antivirus, Enabled and Updated
Looking forward to receiving your reply!!
I'm running Avira, MalwareBytes and Windows Defender on my 64 bit machine (details below).
Avira has been reporting the following infections for some time.
- TR/Patched.Ren.Gen
- W32/Virut.Gen
- EXP/MS04-028.JPEG.A
Usually the reports come up when I'm using Windows Image Resizer utility.
I've ignored them up to this point because I had read that these alerts were false positives, resulting from conflicts between Avira and AdAware, so I also disabled AdAware (possibly not the best idea in retrospect).
Please note that I have not noticed any specific issues with the operation of my computer, except for the infection alerts mentioned above. I've not seeing any suspicious activity, unwanted pop-ups etc.
HOWEVER, having just seen this thread (https://forums.techguy.org/threads/exp-ms04-028-jpeg-a-virus-detected-when-editing-photos.1191893/) I realised that this was perhaps not a false positive after all, so I would appreciate your assistance in resolving!!
Tech Support Guy System Info Utility results as follows:
======================================
Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit, Build 7601, Installed 20160423101044.000000+600
Processor: Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz, Intel64 Family 6 Model 45 Stepping 7, CPU Count: 12
Total Physical RAM: 32 GB
Graphics Card: NVIDIA GeForce GTX 660 Ti
Hard Drives: C: 894 GB (498 GB Free); D: 0 GB (0 GB Free); E: 931 GB (148 GB Free); G: 2794 GB (458 GB Free);
Motherboard: ASUSTeK COMPUTER INC. RAMPAGE IV BLACK EDITION, ver Rev 1.xx, s/n 140526243400484
System: American Megatrends Inc., ver ALASKA - 1072009, s/n System Serial Number
Antivirus: Avira Antivirus, Enabled and Updated
Looking forward to receiving your reply!!