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Trouble Resetting PC

460 views 1 reply 2 participants last post by  flavallee 
#1 · (Edited)
When I try to factory reset my pc it gets to the black screen with the windows logo and says resetting this PC, but when it gets to 3% it shuts down and on restart opens Recovery Environment. I've tried all the command prompts that are littering the self help boards but it doesn't make a difference

Edit: I cannot do a clean install of Windows 10 either, same problem that I had above
 
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