Hi,
I am a volunteer working for an organization called Seniorweb PChelpAtHome.
Question 1:
Strange situation:
It involves
1. the Apple email app on an iMac running Catalina
2. the corresponding webmail account: emaiUser@kpnmail.nl
If I send an email to emaiUser@kpnmail.nl it shows up both in the email App's Inbox and in the webmail Inbox as would be expected.
What is odd, is that in the email App's inbox there are many many emails, but in the webmail Inbox there is just one - the one that I sent.
Yet the email account is an IMAP account.
Any idea what might be going on here?
Question 2:
I am tempted to delete the email account on the iMac and re-create it. But I don't want to take the risk of losing all of the emails that are in the email App on the iMac, both in the Inbox and Sent box.
Is there any way I can back up the emails before I delete the account?
The server is not Google based. It is a Dutch service provider kpn.com.
If I have it right, "All Mail" folder is an aspect of gmail so that would not be applicable.
The email client is Apple's mail app.
If I look at the account details, it is an IMAP account. So it does not make sense that webmail, accessed via a browser, does not reflect what is in the Inbox, for example, of what the Apple email app displays.
I'm tempted to delete and remake the account in the Apple mail app but would feel more secure if I could somehow backup the emails that display in the Apple mail app before deleting the account. (This, because the Inbox in webmail shows just 1 email while the Apple mail app shows many emails)
Any ideas as to how I could do backup the emails that show in the Apple email app?
I had missed the link. Thank you so much for that. It's exactly what I needed.
I share your dislike of Apple's email app. For myself, I also use Thunderbird and generally like it though sometimes have problems when I apply updates. A while ago I lost the functionality to edit the subjects of received emails which I found very useful, and once an update lost my calendar. Fortunately I had it synched with Google Calendar and was able to get it back.
Will apply the info in the link you sent and if successful will try deleting and remaking the account.
Problem was solved by deleting the account from the Mac email app; but because the problem presented itself so weirdly and didn't know what might happen to existing emails on the Mac (which, in principle, were not on the Mac but on the server since it was an IMAP account), but just to be sure, I used the Mac email app export feature to export all emails first to disk files. Dropping and re-creating the account solved the problems.
Awesome news! I am baffled myself why that would happen.
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