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Recently upgraded to windows 10 now frequent BSOD

1K views 5 replies 2 participants last post by  blues_harp28 
#1 ·
Hi after recently upgrading to windows 10 from windows 7 I started getting frequent bsod errors with the bug check code of 0x00000109 and caused by driver ntoskrnl.exe. I have attacted the minidump file. Thanks
 

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#2 ·
Hi, minidump check x 1 - in part.
PHP:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
CRITICAL_STRUCTURE_CORRUPTION (109)
This bugcheck is generated when the kernel detects that critical kernel code or
data have been corrupted. There are generally three causes for a corruption:
1) A driver has inadvertently or deliberately modified critical kernel code
 or data. See http://www.microsoft.com/whdc/driver/kernel/64bitPatching.mspx
2) A developer attempted to set a normal kernel breakpoint using a kernel
 debugger that was not attached when the system was booted. Normal breakpoints,
 "bp", can only be set if the debugger is attached at boot time. Hardware
 breakpoints, "ba", can be set at any time.
3) A hardware corruption occurred, e.g. failing RAM holding kernel code or data.
Arguments:
Arg1: a3a013de721cb55b, Reserved
Arg2: b3b72064c49ffd50, Reserved
Arg3: ffffd485dc5a1970, Failure type dependent information
Arg4: 000000000000001c, Type of corrupted region, can be
    0   : A generic data region
    1   : Modification of a function or .pdata
    2   : A processor IDT
    3   : A processor GDT
    4   : Type 1 process list corruption
    5   : Type 2 process list corruption
    6   : Debug routine modification
    7   : Critical MSR modification
    8   : Object type
    9   : A processor IVT
    a   : Modification of a system service function
    b   : A generic session data region
    c   : Modification of a session function or .pdata
    d   : Modification of an import table
    e   : Modification of a session import table
    f   : Ps Win32 callout modification
    10  : Debug switch routine modification
    11  : IRP allocator modification
    12  : Driver call dispatcher modification
    13  : IRP completion dispatcher modification
    14  : IRP deallocator modification
    15  : A processor control register
    16  : Critical floating point control register modification
    17  : Local APIC modification
    18  : Kernel notification callout modification
    19  : Loaded module list modification
    1a  : Type 3 process list corruption
    1b  : Type 4 process list corruption
    1c  : Driver object corruption
    1d  : Executive callback object modification
    1e  : Modification of module padding
    1f  : Modification of a protected process
    20  : A generic data region
    21  : A page hash mismatch
    22  : A session page hash mismatch
    23  : Load config directory modification
    24  : Inverted function table modification
    25  : Session configuration modification
    26  : An extended processor control register
    27  : Type 1 pool corruption
    28  : Type 2 pool corruption
    29  : Type 3 pool corruption
    2a  : Type 4 pool corruption
    2b  : Modification of a function or .pdata
    2c  : Image integrity corruption
    2d  : Processor misconfiguration
    2e  : Type 5 process list corruption
    2f  : Process shadow corruption
    30  : Retpoline code page corruption
    101 : General pool corruption
    102 : Modification of win32k.sys
Debugging Details:
------------------
BUILD_VERSION_STRING:  10.0.18362.720 (WinBuild.160101.0800)
SYSTEM_MANUFACTURER:  Gigabyte Technology Co., Ltd.
SYSTEM_PRODUCT_NAME:  To be filled by O.E.M.
SYSTEM_SKU:  To be filled by O.E.M.
SYSTEM_VERSION:  To be filled by O.E.M.
BIOS_VENDOR:  American Megatrends Inc.
BIOS_VERSION:  F2
BIOS_DATE:  04/06/2016
BASEBOARD_MANUFACTURER:  Gigabyte Technology Co., Ltd.
BASEBOARD_PRODUCT:  970-GAMING
BASEBOARD_VERSION:  x.x
THREAD_SHA1_HASH_MOD:  76cd06466d098060a9eb26e5fd2a25cb1f3fe0a3
SYMBOL_NAME:  ANALYSIS_INCONCLUSIVE
PRIMARY_PROBLEM_CLASS:  BAD_STACK_0x109
FAILURE_BUCKET_ID:  BAD_STACK_0x109
TARGET_TIME:  2020-03-31T23:08:49.000Z
OSBUILD:  18362
OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS
OSBUILD_TIMESTAMP:  unknown_date
BUILDDATESTAMP_STR:  160101.0800
BUILDLAB_STR:  WinBuild
BUILDOSVER_STR:  10.0.18362.720
ANALYSIS_SESSION_ELAPSED_TIME:  1346
ANALYSIS_SOURCE:  KM
FAILURE_ID_HASH_STRING:  km:bad_stack_0x109
FAILURE_ID_HASH:  {b4d7023a-05c3-49b2-3ea4-6240fe57d90e}
Followup:     MachineOwner
---------
SYMBOL_NAME: ANALYSIS_INCONCLUSIVE
PRIMARY_PROBLEM_CLASS: BAD_STACK_0x109
It is looking like a bad upgrade to Windows 10.
Or
27 : Type 1 pool corruption
That will relate to faulty memory [Ram]

Since the upgrade have you been able to use Win 10 without it crashing?
Is it crashing at startup - after using it for some time or during gaming?
======
OSBUILD: 18362
You need to let Windows install all the current Windows updates, do that first and report back.
======
Let us have some Pc specifications.
Check and post
TSG System Information Utility - found here.
https://static.techguy.org/download/tsginfo.exe
It is a trusted utility from this forum so let it run on your system and then post the logfile.
 
#3 ·
Hi thanks for the reply I am able to use win 10 and play games and everything, I have installed all current windows updates

Here are my specs
Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Pro, 64 bit, Build 18363, Installed 20200331150102.000000+780
Processor: AMD FX(tm)-8350 Eight-Core Processor, AMD64 Family 21 Model 2 Stepping 0, CPU Count: 8
Total Physical RAM: 16 GB
Graphics Card: NVIDIA GeForce GTX 960
Hard Drives: C: 111 GB (32 GB Free); E: 465 GB (48 GB Free); F: 931 GB (604 GB Free);
Motherboard: Gigabyte Technology Co., Ltd. 970-GAMING, ver x.x, s/n To be filled by O.E.M.
System: American Megatrends Inc., ver ALASKA - 1072009, s/n To be filled by O.E.M.
Antivirus: Windows Defender, Enabled and Updated
 
#4 ·
Run a test on the installed memory.
Memtest86 https://www.memtest86.com/download.htm
There is a free version. Scroll down their page to:
Image for creating bootable CD
Download the ISO file then burn to a DVD
Start the Pc using the DVD and run the memory test for at least 8 passes.
It is best to run a full scan on individual Ram sticks if you can.
Or run the test but if any errors are shown - then remove all sticks of Ram - test each Ram stick one at a time and test them in different slots.

Guide to using Memtest86+
http://www.wikihow.com/Test-PC-Ram-with-MemTest86
======
Also run a hard drive test.
SeaTools for DOS tutorial - ISO to CD
http://knowledge.seagate.com/articles/en_US/FAQ/201271en?language=en_US

https://www.megaleecher.net/Seagate_SeaTools_For_DOS_Bootable_USB_Maker_Kit
 
#6 ·
Some reasons for Blue Screens
New hardware or Software installed.
Device driver or Video driver faulty.
Faulty Ram - Overheating - Dying hard drive, etc.
======
Hard drive test.
SeaTools for DOS tutorial - ISO to CD
http://knowledge.seagate.com/articles/en_US/FAQ/201271en?language=en_US

https://www.megaleecher.net/Seagate_SeaTools_For_DOS_Bootable_USB_Maker_Kit
======
Check for overheating.
https://openhardwaremonitor.org/

http://www.piriform.com/speccy
======
Check for driver updates.
https://www.nvidia.com/Download/Scan.aspx?lang=en-us
 
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