Hello. My name is Nichole and I was om my Windows 7 netbook transfering some pictures of my kids from my phone to a file on the desktop of the netbook and as it finished this window popped up and said "Catastrophic failure" and then all my pictures were just gone. I thought i found some of them...
Tech Support Guy System Info Utility version 220.127.116.11
OS Version: Microsoft Windows 8.1, 64 bit
Processor: AMD A6-6310 APU with AMD Radeon R4 Graphics, AMD64 Family 22 Model 48 Stepping 1
Processor Count: 4
RAM: 5081 Mb
Graphics Card: Microsoft Basic Display Adapter
Hard Drives: C: 688 GB...
i have an HP Simple Save 465GB external HDD, on win 8.1, when i try to copy files to the HPSS it says
" can't read from source file or disk "
and if i try to create a new file or folder there it gives error code " 0x8000FFFF: catastrophic failure "
i can access files on the drive even copy them...