malware removal

  1. 13abhishek

    In Progress Mppq ransomware remote desktop removal

    My windows 10 laptop has been infected by mppq ransomware which encrypted all the files. I need remote assistance to get rid of it . Please help I am unable to continue my work .
  2. S

    In Progress Removal of JS:Downloader FHY

    Tech Support Guy System Info Utility version OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit Processor: AMD FX(tm)-8350 Eight-Core Processor, AMD64 Family 21 Model 2 Stepping 0 Processor Count: 8 RAM: 8173 Mb Graphics Card: Radeon RX 560 Series, -1 Mb Hard Drives: C: 119...
  3. S

    New Files on oendrive keeps changing to shortcut

    Hi, Good day! Hope this mail finds you well. I just need some help wiyh my pendrive. When i opened it earlier i noticed that all files and folders became shortcut. I tried following some steps online (formatting and cmd option) however it didn't work. Now u think my laptop is affected as well...
  4. M

    New Program Files (x86)\Amazon\Amazon Assistant\aa.hta

    This program called Program Files (x86)\Amazon\Amazon Assistant\aa.hta keeps popping up and I can't uninstall it and I tried on programs and features, but I never even downloaded Amazon Assistant (I think) because there is no uninstall option. How do I get rid of it?
  5. R

    In Progress Auto Delete When clicked

    I dont know if its a work of a virus or not but when i try to double click to open any icons or apps it gets sent to recycle bin straight away. i have kaspersky anti virus installed. and when i place my cursor in mid of a sentence then all the words to the right of the cursor gets deleted too...
  6. M

    New Unwanted vulgar advertisements get posted on every site

    Hello, I am facing this problem of vulgar and obscene content getting posted on general sites that I browse. It seems to be infected by malware but I need help in removing the same. Additionally, every new site I open an unwanted / bogus site opens up along with it. Any help in this regard...
  7. A

    Solved Malware on a dual Linux/Windows pro machine

    I had the uninstallable FileFinder on Windows and finally managed to remove it following the instructions here: and using iOrbit uninstaller. Running SpyHunter detector, I was told of the following threats: keeper...
  8. A

    In Progress this popup freezes my screen....what to do

    My system specification by Sysinfo utility Tech Support Guy System Info Utility version OS Version: Microsoft Windows 10 Home Single Language, 64 bit Processor: Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz, Intel64 Family 6 Model 69 Stepping 1 Processor Count: 4 RAM: 3968 Mb Graphics Card...
  9. bobs-here

    Zemana free... Security

    Zemana AntiMalware Free scanner. Malwarebytes is always my first port of call as a scanner, (after my AV) but i'm always open to anything that may match it and i see there's something new available. downloaded and installed, appears light and scans well. one feature is the drag and drop box...
  10. T

    New Malicious website won't allow me to log off....

    I was scrolling through facebook, and I clicked a link. I learned my lesson, after I signed into the webpage and now it's posting things through my facebook. So, it's posting these things and I didn't realize, and it just keeps on posting them, and so I clicked on it, and it's making me...
  11. goreless

    New Malware? Non-accessible Files & Programs

    I own a laptop running Windows 7. I'm having a serious problem with it's functioning, which I assume is caused by some kind of malware. The issue started with my laptop running several times slower than it's usual speed, accompanied by the inability to run and open files and other things (e.g I...
  12. maynard420

    New ReImage Repair and AdwCleaner both slowed newly upgraded RAM

    Help..... cannot do a clean install from external hardrive so not an option. System restore not working either. Acting like BOTH drives are corrupted. I tried ReImage Cleaner and that's where it all began. Found out is was malware. Went through AdwCleaner scan and cleaned. Same thing...
  13. J

    New Looking for antivirus/malware removal on cd

    Before I tried to buy a discounted Office suite for download, I had no problem downloading large files. I was not satisfied with that purchase, and I think it must have snuck something into my tower. Now when I try to download large files they time out with the message "Failed-Network error"...