1. M

    Aptio setup utility

    Hi. I have a MSI brand gaming laptop it’s exact marketing name is GE63 Raider RGB 9SE. I was watching a random YouTube video and the system essentially crashed. I tried rebooting and now I’m stuck on a screen with the title over head reading aptio setup utility. I’ve tried changing my Boot mode...
  2. D

    Broken laptop screen help

    I broke my laptop screen by dropping some heavy headphones one it. It's an MSI gaming laptop. The repair company (Domestic and General who are linked with Ologic LTD) that insured laptop say it is beyond repair and I must get a replacement laptop. Is it not possible to replace the bezel and...
  3. J

    Boot issues after sleep mode.

    If the laptop is allowed to enter sleep mode I will get the error message "checking for media presence... no media detected" and redirected to the BIOS menu screen. This happens without fail when I try to wake or then restart the laptop AFTER it's been allowed to sleep. A temporary fix I have...
  4. D

    Bios not losing after update

    Please I need help. I have a Msi pro vdh max and I updated the bios through the Msi live update app. It told me to do flash and I clicked ok. And now there’s no video. Not from the graphics or motherboard. I don’t know what to do please help me.
  5. P

    My PC won’t boot up, I cannot find a solution anywhere

    Seeming unsolvable. My new PC will not start up. no matter what I try. PC I’ve been working on for a few days refused to start up. I can confirm that the mobo, GPU and power supply all work as I have tested them. With the fans running during the flash bios. (My USB was converted to 32FAT for...
  6. Btash

    Solved Blue screen of death,random freezes, error codes on First New Build

    Put everything together a week ago, keep getting random freezes and BSOD. Returned the motherboard because i thought it was faulty. Got new motherboard installed and same thing. Desperate for some good help i looked on google as best as i could and no luck. i bought everything new except for the...
  7. U

    black screen after windows ran into an error

    I have the mai gs60 and recently updated my computer to the newest version of windows 10 via usb because i ran into a sticky sitch with a virus. completely rebooted my windows and with it my old windows got erased too. It was running fine besides the fact i had to manually download all my...
  8. K

    Solved Is this motherboard original?

    Hello guys, I wanna buy this motherboard (MSI A320M PRO-VH PLUSB) but when I searched for it I didnt find it with the same box it's not looking like the officiel box of MSI A320M PRO-VH PLUS I searched one MSI website and also I didn't find box like this...
  9. N

    Solved M.2 v/s NVME

    I have MSI GL63 8RC., it has ssd slot "1x M.2 SSD Combo (NVMe PCIe Gen3 / SATA )" I'm confused to buy the correct one. I recently saw but can't make sure without help of a pro. so, would you please help me buy this? 1. Western Digital 250GB M.2 Internal Solid State Drive (S250G2B0B)...
  10. J

    Solved Fresh Install Frozen on Win Logo

    Just build my first PC yesterday and purchased a Windows 10 boot drive usb from Amazon (Microsoft) and am trying to install Windows 10 however as soon as my pc gets to the Windows Logo screen, the dots spin for a bit then it freezes. I have tried restarting but get the same result.
  11. T

    Solved Low volume on newly installed motherboard

    Hello i recently upgraded my motherboard cpu and ram. The board i got was a MSI b450 pro carbon ac with ryzen 5 3600 and 32 gig of geil ram running windows 10. The issue i have is that the sound volume is to low. Both speakers and headphones are turned up to maximum and it is still very low. I...
  12. V

    Solved Is there something such as hard drive compatibility?

    Hello, I am thinking about upgrading my computer with an SSD. I'm wondering if there is a reason which could make it work with my motherboard. The hard drive I'm planning to buy is M.2 and my motherboard is MSI H110m Pro-D. Thanks in advance! Also, I'm not a fluent English speaker so if...
  13. J

    Unchecked Processor Amount

    I am building a PC and installed windows 10. I accidentally set my processor amount to 1 in msconfig. After setting that, I went back and unchecked the processor amount box. After restarting my PC to set that, it won't fully boot again. My screen light up black, and I can't do anything else...
  14. P

    Spilled liquid on Laptop oof

    Hello, about 7 months ago in December 2018, I spilled some vodka on my MSI GT62VR 7RD, I don't remember much but what I do remember is that the spilling was a little in the right click touch pad button, and around the arrow keys, mostly underneath them. And I wanted to ask, if there is anything...
  15. T

    Windows 8.1 reboots when accessing files and scanning

    Hey guys, I REALLY need help. My pc boots to desktop fine, but it will suddenly restart when: - accessing my Downloads folder (I moved all the contents of that folder in Safe Mode [where it was fine] to a different folder and the problem followed it) - sometimes accessing other folders (but not...
  16. S

    Solved New laptop battery dies at 80-90%

    So I just replaced my laptop's battery. It had expanded and stuff and needed urgently replacing. It's an MSI GS40 6QE Phantom 028UK. However, the new battery doesn't seem to be working properly. At first, if I unplugged the laptop, it would shut off almost immediately, at like 99%. I assumed...
  17. M

    Solved Need help to get BIOS Back and doing Windows 10-B350 Pc mate

    hi, I recently just built my PC (Ryzen 5 1500x, msi B350m Pc mate, ballistix sport 8gb). Earlier today i got the bios menu working (i had to unplug the hard drive to get it on the menu because it would not boot up) and downloaded windows 10 on my flash drive on a different computer. I plugged it...
  18. M

    Reboot and select proper device need help

    Hello, I recently bought a Samsung 970 Evo 500GB and attempted to install it. I pretty much went in without any real guidance and I'm pretty certain I ended up wiping my C: drive (Intel 600p series 128GB SSD) while messing with the BIOS. Whenever I turn my pc on now, it just says "Reboot and...
  19. B

    MSI GS65 Fan Noise

    Hello I purchased a GS65 Stealth Thin from MSI back in June just now the CPU fan is making a very loud sound which sounds like it is pulsing when it is on. Please help!
  20. S

    Updated Bios - Corrupted Bios (I think)

    Hello Pls Help Me, I updated my Bios from the MSI Official Website, i followed their instruction on how to update the bios, after the update, My PC’s Fan would turn on but there is no Display on the Monitor and even all the Ports in the IO of my motherboard along with the Vid card’s Port. Ive...