retreiving files

  1. F

    iPod Touch Won't Charge / How to Retrieve Files

    My iPod either won't charge, or screen has died so I can't see that it's charged/charging. I suspect it's the former, possibly a dead charger port, or something worse and more internal. My questions are: a.) Is it possible to fix this type of problem WITHOUT losing my data/files on the iPod...
  2. E

    My Passport external HD showing files as shortcuts

    I need help, I am in tears! I had to backup my computer to an external HD recently and erase the computer harddrive. Now that I've received a new computer, the files on the external are showing as shortcuts and will not open. It still says there is content, however. What do I do? I absolutely...