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“Your Outlook account settings are out of date”

Discussion in 'Web & Email' started by klaatu, May 22, 2018.

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  1. klaatu

    klaatu Thread Starter

    Joined:
    Sep 11, 2007
    Messages:
    73
    Windows 10 periodically gives me the error message, “Your Outlook account settings are out of date.” I’m running Outlook 2010. When I go to Apps->Mail, my Outlook account is listed with “Attention required” below it in red. If I click on that, it gives a clickable “Fix account” option… but I’m reluctant to do that because Outlook 2010 is working fine, and I don’t want to screw it up.

    Can anyone advise?
     
  2. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,283
    First Name:
    Derek
    I have also been getting that on W10 phone recently, Especially on Gmail when using the inbuilt mail client on W10. That happens when there is a network error or slight delay and W10 thinks that the settings are wrong. They aren't. Just press the more information link, not the fix button. That takes you to a Microsoft webpage As soon as you land on the page, scroll & then close it. When you go back to Outlook, the error message should be gone.
     
  3. klaatu

    klaatu Thread Starter

    Joined:
    Sep 11, 2007
    Messages:
    73
    Thanks, but W10 phone must be different than PC, because there’s no “more information” link for me. The only options are Fix Account and Change Settings. Also, I don’t use Gmail nor the built in mail client – I installed Outlook 2010 separately (yet still Windows 10 knows about it). I’m ignoring the error msg., but it keeps recurring.
     
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