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[email protected]@[email protected][email protected] could not be located in hpqtsmn.dll

Discussion in 'Hardware' started by Cabazon47, Jan 16, 2011.

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  1. Cabazon47

    Cabazon47 Thread Starter

    Joined:
    Jan 16, 2011
    Messages:
    1
    Since about a month ago, each time I open my laptop (see specs below) has posted the following message on the desktop: "The procedure entry point [email protected]@[email protected][email protected] could not be located in the dynamic link library hpqtscmn.dll."
    I have used my avast! antivirus program to run a detailed scan of my hard drive; it returns a clear report. A search of my computer for hpqtscmn.dll yields nothing. Any solution?

    SPECS:
    OS Name Microsoft Windows XP Home Edition
    Version 5.1.2600 Service Pack 3 Build 2600
    OS Manufacturer Microsoft Corporation
    System Name LAPTOP
    System Manufacturer Sony Corporation
    System Model VGN-FS640_W
    System Type X86-based PC
    Processor x86 Family 6 Model 13 Stepping 8 GenuineIntel ~1596 Mhz
    BIOS Version/Date Phoenix Technologies LTD R0044J1, 6/5/2006
    SMBIOS Version 2.34
    Windows Directory C:\WINDOWS
    System Directory C:\WINDOWS\system32
    Boot Device \Device\HarddiskVolume2
    Locale United States
    Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
    User Name LAPTOP\Alan Spaulding
    Time Zone Pacific Standard Time
    Total Physical Memory 512.00 MB
    Available Physical Memory 55.49 MB
    Total Virtual Memory 2.00 GB
    Available Virtual Memory 1.96 GB
    Page File Space 1.20 GB
    Page File C:\pagefile.sys
     
  2. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,236
    First Name:
    Derek
    reinstall your HP scanjet printer
    it is a damaged or missing file from the drivers
     
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