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0x80072EE2 error

Discussion in 'Windows XP' started by Lyk2no, Apr 19, 2005.

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  1. Lyk2no

    Lyk2no Thread Starter

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    When I try to update at "Windows Update".
    I get the 0x80072EE2 error.
    When I follow the instructions for correcting this error, I go through steps 1&2
    but still cannot resolve the problem.
    At step3 I am told to "Double-check the Proxy/Firewall" settings.
    I have Sygate Personal Firewall as a firewall and I don't know how to
    add the urls to the exception list that step3 asks for.
    Can someone help? :confused:
     
  2. Rollin' Rog

    Rollin' Rog

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    I would skip that step for now and ensure you have covered the rest of the checks in this article:

    http://support.microsoft.com/?kbid=836941

    see also:

    http://www.updatexp.com/0x80072ee2.html

    You can test whether Sygate is involved by disabling it and relying at least temporarily on the XP firewall.

    If you do need help with Sygate you probably need to post in the "All Other Software" forum -- or see if you can find a forum for Sygate users.

    Have you checked the manual covered here?

    http://smb.sygate.com/support/documents/spf/spf5_toc.htm
     
  3. Lyk2no

    Lyk2no Thread Starter

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    Sorry to have taken this long to answer. :eek:
    I want to try your suggestion, that is, to uninstall Sygate Free Firewall and install Microsoft Firewall and then try for an update. Should this show that Sygate is the culprit, can you recommend another free firewall I could try in place of Sygate?
     
  4. Rollin' Rog

    Rollin' Rog

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    I won't make a "recommendation" per se, but you can review the offerings covered in this thread:

    http://forums.techguy.org/showthread.php?s=&postid=663486

    Zonealarm, the freeware version, is probably the most user friendly.

    Frankly though I think Window XPs integrated firewall is quite sufficient for port blocking inbound threats. It just won't tell you if something is trying to get out once you are infected.
     
  5. Lyk2no

    Lyk2no Thread Starter

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    Rollin'Rog,
    Thank you for your help (y) . I uninstalled Sygate and installed Micro Firewall now the Micro updates come in fine.

    I still would like to D/L a free firewall that will work with Win XP SP2 updates.
    Does anyone have a suggestion?
     
  6. lotuseclat79

    lotuseclat79

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    ZoneAlarm is the best free firewall. I liked Sygate's personal firewall, but found that I also had problems that could not be resolved, and so I now use ZoneAlarm free with PC-Cillin Internet Security 2005 for my AV - and they work well together as long as you turn off AV + inbound and outbound email in ZoneAlarm which you install prior to installing PC-Cillin.

    I still let the PC-Cillin firewall run since if it is turned off, the Network Emergency scanner is shutdown, also it runs a realtime scan.

    Also, I turn off completely, Windows Firewall.

    All of my software works with Windows updates given the proper permissions in ZoneAlarm.

    The very fact that ZoneAlarm can help prevent outbound traffic (e.g. if a trojan ever did penetrate your system and try to contact its author) and prompt you for (allow or deny) is the best benefit. Windows Firewall does not prevent/prompt outbounds, unless the ports/protocols are turned off and exceptions allowed - lots of detailed work.
     
  7. Lyk2no

    Lyk2no Thread Starter

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  8. lotuseclat79

    lotuseclat79

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  9. Lyk2no

    Lyk2no Thread Starter

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    lotuseclate79,
    Thank you for the detailed info. (y) I'll give it a try.

    In the the mean time, I sure could use a few other firewall suggestions.
     
  10. lotuseclat79

    lotuseclat79

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    A couple of more suggestions:

    1) Test the 'stealth' of your firewall (both Windows + ZoneAlarm at same time):
    http://scan.sygate.com [Sygate port tests]
    2) http://www.grc.com/x/ne.dll?bhobkyd2 [Shields Up! port tests]

    Never run without the ZoneAlarm Free to prevent outbound communications should a trojan ever get into your system, even with Windows Firewall running since it does not prevent outbound communications.
     
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