0x800CCC15 SOCKET_CONNECT_ERROR Unable to open Windows Socket.

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tarzan4you

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Joined
Jan 17, 2004
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249
Hi all again, my friends computer cannot acess outlook - gets this error message -0x800CCC15 SOCKET_CONNECT_ERROR Unable to open Windows Socket.
I am not able to help her as I am not familiar with outlook - suggestions?
 

EAFiedler

Retired Moderator
Joined
Apr 25, 2000
Messages
14,172
Hi tarzan4you

Is this error occurring when attempting to use Outlook to Send/Receive messages or is this error occurring when starting Outlook?

What version of Outlook is being used?
What operating system is being used?

Let us know.
 

tarzan4you

Thread Starter
Joined
Jan 17, 2004
Messages
249
will try tomorrow when friend brings in computer - thanks
ps - to enter something in a command line? do I type it in the run command box?
 

tarzan4you

Thread Starter
Joined
Jan 17, 2004
Messages
249
running windows xp home- problem is in sending or receiving
still no resolve- ran a scan on network diagnostics and optononline failed- then I went to the registry and deleted winsock and winsock2 as suggested-restarted computer-reinstalled internet protocol (tcp/ip). ran another network diagnostics and both connections now passed, however still cannot send or receive email in outlook.
get the same error message
 

EAFiedler

Retired Moderator
Joined
Apr 25, 2000
Messages
14,172
Hi tarzan4you

Just stumbled across this.
Was this issue ever resolved?
 
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