0x800CCC15 SOCKET_CONNECT_ERROR Unable to open Windows Socket.

[tarzan4you]

Hi all again, my friends computer cannot acess outlook - gets this error message -0x800CCC15 SOCKET_CONNECT_ERROR Unable to open Windows Socket.
I am not able to help her as I am not familiar with outlook - suggestions?

 

[EAFiedler]

Hi tarzan4you

Is this error occurring when attempting to use Outlook to Send/Receive messages or is this error occurring when starting Outlook?

What version of Outlook is being used?
What operating system is being used?

Let us know.

 

[brendandonhu]

Reinstalling TCP/IP should fix this error.
Windows XP: http://support.microsoft.com/?kbid=299357
Windows 2000: http://www.petri.co.il/reinstall_tcp_ip_on_windows_2000.htm
Windows 98: http://support.earthlink.net/mu/1/psc/img/walkthroughs/other/PSC/7874.psc.html

If not, you may need to uninstall/reinstall Outlook, and get any updates for it at http://www.windowsupdate.com

 

[tarzan4you]

will try tomorrow when friend brings in computer - thanks
ps - to enter something in a command line? do I type it in the run command box?

 

[tarzan4you]

running windows xp home- problem is in sending or receiving
still no resolve- ran a scan on network diagnostics and optononline failed- then I went to the registry and deleted winsock and winsock2 as suggested-restarted computer-reinstalled internet protocol (tcp/ip). ran another network diagnostics and both connections now passed, however still cannot send or receive email in outlook.
get the same error message

 

[EAFiedler]

Hi tarzan4you

Just stumbled across this.
Was this issue ever resolved?