100% CPU Usage when using any browser

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broquiem

Thread Starter
Joined
Apr 22, 2010
Messages
6
If I watch any kind of video or go to a heavily flash based website on any browse(Tried FF/IE/Opera/Chrome) my CPU will hover around 60-80% Usage for a few seconds then go to 100% and stay there consistently. I've tried closing all backround programs to no avail, I also achieve 100% CPU usage if I have so much as AIM/Any Browser/Skype open at the same time. I did a clean install to Windows 7 recently and still have these problems.

My specs:

AMD Turion X2 RM 70 @ 2000MHz
4gb DDR2 RAM
ATI Radeon HD 3200
Win7 home premium x64


(Scanned during 100%)Hijackthis log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:41:42 AM, on 4/22/2010
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\AIM\aim.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Aim] "C:\Program Files (x86)\AIM\aim.exe" /d locale=en-US
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files (x86)\PokerStars\PokerStarsUpdate.exe
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_b87ff64c8b56b7db\AESTSr64.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_b87ff64c8b56b7db\STacSV64.exe
O23 - Service: TeamViewer 5 (TeamViewer5) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version5\TeamViewer_Service.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 5574 bytes
 

broquiem

Thread Starter
Joined
Apr 22, 2010
Messages
6
I forgot to add that I used to run Vista before upgrading to 7 and still had the same problems.
 

dvk01

Derek
Retired Moderator Retired Malware Specialist
Joined
Dec 14, 2002
Messages
56,452
if you had probklem in previous OS & did a clean install of W7 64 bit, it is extremely unlikely to be malware

moved to W7 forum

I suspect a driver issue with graphics card or sound
 
Joined
Dec 9, 2000
Messages
45,855
What specific process is showing the high CPU usage?

What is the Windows Experience Index on that system? >> http://windows.microsoft.com/en-us/windows7/What-is-the-Windows-Experience-Index

Have you monitored for possible overheating (laptops are especially prone to this)?

http://www.majorgeeks.com/download337.html

Also, can you report on this >>

If you open the Device Manager (run devmgmt.msc) and select the entry for IDE ATA/Atapi and select the Primary IDE > Advanced Settings, does it say the "current transfer mode" is Ultra DMA or PIO?

What is the UDMA value for the IDE controller there?
 

broquiem

Thread Starter
Joined
Apr 22, 2010
Messages
6
Firefox or which ever browser I try to view videos with is the process that hits 100, and the Win Experience index is 4.1.

The current transfer mode is Ultra DMA and the UDMA value is 5.

I also have looked into possible heating issues but I don't think heat is the cause of this problem as all my temps are a little over average and I've had this problem hot and cool.

EDIT/Update: Used Uniblue to scan my drivers, all are up to date.
 

jiml8

Guest
Joined
Jul 2, 2005
Messages
2,634
More than likely you just don't have enough horsepower to run the apps you want to run. You are showing a 2000 MHz AMD processor, but the dual core won't help you with anything that uses one processor AND needs more time to complete the things it is doing. Also, your graphics capability isn't anything to write home about.

I recently replaces an AMD Athlon 2700 clocked at 2166 MHz and nVidia 7800GS video with a quad-core Phenom-II clocked at 3200 MHz and nVidia 240GT video because my Athlon was commonly sitting at 100% utilization, while the quality of the video I was watching in either firefox or any media player was marginal at best.

That change - by itself (no reload of OS or anything else) solved all my problems.
 
Joined
Dec 9, 2000
Messages
45,855
Your WEI, while not great, should be more than adequate. My Win7 box has a WEI of 3.3 and I have not seen this issue on any but full screen HD flash. If this is only with HD, you might try the lower bandwidth version as a test.

Have you installed the chipset drivers for the motherboard? I don't know if your "scan" covers that.
 

broquiem

Thread Starter
Joined
Apr 22, 2010
Messages
6
Updated my mobo's drivers, still have the same problem, If I go to any website with videos using any browser I'm sitting at 100% usage.
 
Joined
Sep 21, 2007
Messages
13,840
Update the graphics driver if it is not already up to date . Also get the latest version of Flash from Adobe.
 

broquiem

Thread Starter
Joined
Apr 22, 2010
Messages
6
GPU is up to date, but Adobe doesn't have a flash 10 version for 64bit Win7 and I have tried running 32 bit versions of IE and FF which still show the same problem.
 
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