100% CPU usage

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Nerko252

Thread Starter
Joined
Jan 20, 2013
Messages
2
I have a problem. When I start my computer up after about 10-15 sec service.exe that before was taking 0% CPU suddenly goes up to 100% and I can't do anything at all. I'm not good with computers and I think it is simply impossible to run any checks. Any help with this is greatly appreciated.
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,044
Go here and click the green "Download latest version" link to download and save HiJackThis 2.0.4

After it's been downloaded and saved, close all open windows first, then double-click it to install it.

Allow it to install in its default location - C:\Program Files.

After it's been installed, start it and allow its main window to load.

Uncheck "Do not show this window when I start HiJackThis".

Click "Do a system scan and save a log file".

When the scan is finished in 30 - 60 seconds, a log file will appear.

Save that log file.

Return here to your thread, then copy-and-paste the ENTIRE log file here.

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flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,044
Right-click MY COMPUTER, then click Properties.

Advise what's listed in the Computer: section at the bottom of the "General" tab - exactly as you see it there.

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Nerko252

Thread Starter
Joined
Jan 20, 2013
Messages
2
Thanks for the help but I can't do anything on the computer after the 10-15 sec of turning it on.
I'm gonna just gonna reinstall windows again (or my brother will anyway).
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,044
A clean reinstall of Windows and getting a fresh start is sometimes the best option.

Hopefully, there's not an unknown hardware problem.

Good luck. (y)

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Joined
Feb 14, 2013
Messages
2
I tried several suggestions to resolve the issue with 100% CPU usage but none of them produce any results. Is there a new suggestion?
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,044
What's been done with that computer in the last 4 weeks?

You said your brother was going to reinstall Windows.

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