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16 Bit MS Dos Sub System (Help Please)

Discussion in 'Windows XP' started by Need Help Guy, Mar 31, 2008.

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  1. Need Help Guy

    Need Help Guy Thread Starter

    Joined:
    Mar 23, 2008
    Messages:
    9
    I am getting the following error: (I'm running Win XP SP2)

    C:\WINDOWS\System32\cmd.exe
    The NTVDM CPU has encountered and Illegal instruction.
    CS:0dbf IP:01af OP:63 6f 6e 74
    Choose Close to terminate the application.

    It happens shortly after I boot up, pretty much identical to this persons post( http://forums.techguy.org/windows-nt-2000-xp/401508-solved-16-bit-ms-dos.html), although his is solved and I have no idea how he went about it.

    I've got a HijackThis log which is what I saw was in his post, anyone care to analyze it for me as I have no bloody idea. It seemed to me that the person had a virus, although I've scanned my PC with AVG before and run numerous spyware scans and get nothing, anyway enough babbling, here is the log:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 19:33:20, on 31/03/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\PROGRA~1\AVG\AVG8\avgam.exe
    C:\PROGRA~1\AVG\AVG8\avgrsx.exe
    C:\PROGRA~1\AVG\AVG8\avgnsx.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\WINDOWS\system32\TGVFDMsgservice.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\PROGRA~1\AVG\AVG8\avgtray.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Stardock\CursorFX\CursorFX.exe
    C:\PROGRA~1\AVG\AVG8\avgemc.exe
    C:\Program Files\RocketDock\RocketDock.exe
    C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\Program Files\Windows Live\Messenger\usnsvc.exe
    C:\PROGRA~1\FREEDO~1\fdm.exe
    C:\Program Files\iTunes\iTunes.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Downloads\Software\HiJackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.philips.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.pcservicecall.co.uk
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.philips.com/
    O2 - BHO: btorbit.com - {000123B4-9B42-4900-B3F7-F4B073EFC214} - C:\Program Files\Orbitdownloader\orbitcth.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - C:\Program Files\Free Download Manager\iefdm2.dll
    O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
    O4 - HKLM\..\Run: [TGX2_VFD] "C:\WINDOWS\system32\TGVFDMsgservice.exe"
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [VIPv3_Auto_Update] C:\WINDOWS\VIPv3\CheckForUpdates.exe
    O4 - HKLM\..\Run: [Vistadrv] C:\WINDOWS\VIPv3\VIPhd\vsdrv.exe
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKCU\..\Run: [CursorFX] "C:\Program Files\Stardock\CursorFX\CursorFX.exe"
    O4 - HKCU\..\Run: [RocketDock] "C:\Program Files\RocketDock\RocketDock.exe"
    O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - S-1-5-18 Startup: Philips Media Manager.lnk = C:\Program Files\Philips\Media Manager\Philips Media Manager.exe (User 'SYSTEM')
    O4 - .DEFAULT Startup: Philips Media Manager.lnk = C:\Program Files\Philips\Media Manager\Philips Media Manager.exe (User 'Default user')
    O4 - .DEFAULT User Startup: Philips Media Manager.lnk = C:\Program Files\Philips\Media Manager\Philips Media Manager.exe (User 'Default user')
    O8 - Extra context menu item: &Download by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/201
    O8 - Extra context menu item: &Grab video by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/204
    O8 - Extra context menu item: Do&wnload selected by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/203
    O8 - Extra context menu item: Down&load all by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/202
    O8 - Extra context menu item: Download all with Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm
    O8 - Extra context menu item: Download selected with Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm
    O8 - Extra context menu item: Download video with Free Download Manager - file://C:\Program Files\Free Download Manager\dlfvideo.htm
    O8 - Extra context menu item: Download with Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O14 - IERESET.INF: START_PAGE_URL=http://www.pcservicecall.co.uk
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
    O20 - AppInit_DLLs: wbsys.dll,avgrsstx.dll,
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
    O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software GmbH - C:\WINDOWS\System32\TuneUpDefragService.exe

    --
    End of file - 6473 bytes
     
  2. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    I don't see a virus in your log. Before I completely rule that out, I want you to try this first:

    Go here: http://www.visualtour.com/downloads/

    Scroll down and download the file XP_FIX.EXE

    Save it to your desktop or to another location where you can find it. Double click on the file to run it once it's downloaded.

    Make sure to restart the computer afterwards.

    Let us know if the error still persists. If so, we will proceed with different instructions.
     
  3. Need Help Guy

    Need Help Guy Thread Starter

    Joined:
    Mar 23, 2008
    Messages:
    9
    Hello, thanks for the response, I will try what you suggested and get back to you as soon as I can.
     
  4. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Okay, good luck.
     
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